At the time of the
Titanic disaster on April 15, 1912, Franklin was in charge of the
White Star Line office and terminus affairs at IMM headquarters in
New York City. Upon hearing about the
ship's sinking via
wireless messages, he did not at first assume the worst, saying in a statement to worried relatives and friends of the ship's ill-fated passengers and press reporters crowding outside the White Star Line offices at around 10:30 PM that night, "There is no danger that
Titanic will sink. The boat is unsinkable, and nothing but inconvenience will be suffered by the passengers." Later, at about 11:30, he insisted, "We hope that reports from the
Virginian and the will prove to be true, and that they will turn up with some of the passengers..." (Other than those already aboard the
Cunard liner ) But, by midnight, Franklin admitted the seriousness of the situation, saying in a statement, "I thought her unsinkable, and I based my opinion on the best expert advice. I do not understand it." Nevertheless, his competent handling of the public relations crisis in New York at the time earned him praise from the directors of IMM, and Franklin was later promoted in due course as
J. Bruce Ismay had fallen out of favor due to the latter's controversial association with the lost ship. Ismay had, at one point, been considered for the presidency of IMM before the
Titanic disaster. ==Later years==