Nvidia RTX 4090 using 12VHPWR connector with an adapter Some buyers of the Nvidia RTX 4090, the first GPU to use the new connector, reported that the connectors of their RTX 4090 were melting, which sparked several theories to explain it. After investigation, several sources reported that the main cause was the 12VHPWR connector not being fully seated while being put under load that resulted in overheating of the connector's pins, which in turn caused the melting of the plastic housing. A
class-action lawsuit has been filed against Nvidia over melting 12VHPWR cables which the lawsuit states is "a dangerous product that should not have been sold in its current state". The plaintiff who brought the suit claims that Nvidia unjustly enriched itself, violated the product's warranty and engaged in fraud and they are demanding that Nvidia pay damages to affected customers as compensation. However, this lawsuit was voluntarily dismissed with prejudice by the plaintiff on March 10, 2023. No reason is provided as to why the case was dismissed. Following its own investigation and testing, Nvidia officially offered a statement on the melting connectors. They determined that the melting connectors are caused by
user error from not inserting the 12VHPWR connector properly, causing partial contact. They have offered an expedited RMA process for any RTX 4090 affected by the melting connectors. PCI-SIG later said in a statement that Nvidia and their partners were still responsible for testing their products to account for user error. A revised connector design intended to address these issues was introduced under the new name 12V-2x6. In February 2024, the
U.S. Consumer Product Safety Commission announced a voluntary recall of 12VHPWR adapters made by Cablemod. According to the recall filing, 272 reports were filed with about 25,300 units shipped. The recall covers adapters using both the initial and the revised 12V-2x6 (CEM 5.1) design. It was also reported that the new connectors have a limited lifespan of around 30–40 mating cycles before contact potentially becoming unreliable. It has been also noted that the older 6- and 8-pin connectors had substantially larger manufacturer-specified current-carrying capacity in relation to the power limits specified by PCI SIG: However, the high end RTX 5090
graphics card continued to show melting issues. These flaws are currently only confirmed on the RTX 5090 FE, but the removal of shunt resistors means the new re-design of the Nvidia cards exposes all cards to this flaw. Asus cards and some other brands add additional shunt resistors to detect potential overheating and warn the user, but without the ability to dynamically current balance and prevent overheating. Analysis of hardware design of the flagship Nvidia GPUs of the last few generations showed a crucial change. The earlier GPU models with 6- or 8-pin power connectors usually had a separate current sensor per each connector. It allowed the GPU to monitor whether the load is distributed evenly among the connectors. The Nvidia RTX 30 series achieved the same by splitting the six 12V pins of the 12VHPWR connector into three groups and also monitor them independently. Starting from the Nvidia RTX 40 series, all the 12V pins of the 12VHPWR connector are internally tied together, so the GPU does not know whether all the pins are making good contact. In this case, it is possible that the GPU may try to sink a lot of current through as little as a single pin, which would lead to excessive heat generation and melted connectors and wires as the result.
AMD RX 9070 XT Although the official
reference design for the AMD
Radeon RX 9070 XT uses traditional 8-pin sockets, a few manufacuters have opted for the new 12V-2x6 socket on their video cards incorporating this chip. In August 2025, an
ASRock Taichi OC Radeon RX 9070 XT was reported as having a partly molten "12VHPWR" (actually 12V-2x6) connector on
Reddit. The GPU survives for now, although one pin appears darker. The port on the GPU side was connected via a 3×8-pin connector cable to the PSU. == Extra safety measures ==