•
Dave Foley as Wayne, the main character. He worked in "Prep & Landing" for years and looked forward to being promoted to Director of Naughty List Intelligence, but he was stuck with Lanny to train as his partner. His call sign is "Little Drummer Boy". •
Derek Richardson as Lanny, an overly enthusiastic "Prep & Landing" rookie, who was given by Magee to Wayne to train. He looks up to Wayne, being his biggest fan. His call sign is "Tree Skirt" and his catchphrase is "This is soo tinsel!" •
Sarah Chalke as Magee, the North Pole Christmas Eve Command Center Coordinator (NPCECCC) for Santa's flight. She was promoted to her current position from Toy Design after not listening to her friend Jerry and taking the job (something she admittedly regrets). Her call sign is "Jingle Belle". •
W. Morgan Sheppard as 'The Big Guy'
Santa Claus. His call sign is "Partridge". "Pear Tree" is his sleigh (in flight). •
Mason Vale Cotton as Timmy Terwelp, an excited young boy who befriends Wayne before he is put back to bed only seconds later. •
Nathan Greno and
David DeLuise as Dasher and Dancer (respectively), Santa's lead reindeer. Their call sign, along with the
other six reindeer is "Eight Maids 'a Milking", something Dasher hates. •
Hayes MacArthur as Thrasher, Dasher's aggressive cousin and Reindeer for "Prep & Landing". Thrasher's P&L transport was the last one out before Santa's flight, making it imperative that Wayne and Lanny get on board. According to Lanny, Thrasher is a myth to those outside P&L. • Tiny is Magee's assistant in the command center. He has his own short film on-line, "Tiny's Big Adventure", which takes place during the show. •
Peter Jacobson as Waterkotte •
Kasha Kropinski as Miss Holly, Santa's Executive Assistant. •
Lino DiSalvo as Gristletoe Joe == Production ==