The original iteration of reCAPTCHA was criticized as being a source of
unpaid work to assist in transcribing efforts. A 13-month study published in 2023, "Dazed & Confused: A Large-Scale Real-World User Study of reCAPTCHAv2," found that reCAPTCHA provides little security against bots and is primarily a tool to track user data, and has cost society an estimated 819 million hours of unpaid human labor. Google stated in its
privacy policy that user data collected in this manner is not used for personalized advertising. It was also discovered that the system favors those who have an active
Google account login, and displays a higher risk towards those using anonymizing proxies and VPN services. Concerns were raised regarding privacy when Google announced reCAPTCHA v3.0, as it allows Google to track users on non-Google websites. and to cut down on operating costs since a considerable portion of Cloudflare's customers are non-paying customers. In response, Google told
PC Magazine that the data from reCAPTCHA is never used for personalized advertising purposes.
Accessibility Google's help center states that reCAPTCHA is not
supported for the
deafblind community, effectively locking such users out of all pages that use the service. Version 3 of reCAPTCHA is committed to restoring accessibility, as it is an invisible CAPTCHA, meaning users don't have to do anything manually. Instead, verification and differentiation between humans and robots occurs in the background, based on other criteria. In reality, many site owners still use the fallback feature of reCAPTCHA v2 and its visual or audio challenges. Eventually, this combination of invisible reCAPTCHA with reCAPTCHA v2 fallback challenges is still considered critical in terms of CAPTCHA accessibility.
Interface In one of the variants of CAPTCHA challenges, images are not incrementally highlighted, but fade out when clicked, and replaced with a new image fading in, resembling
whack-a-mole. Criticism has been aimed at the long duration taken for the images to fade out and in. == Derivative projects ==