The English contracts scholar Richard Austen-Baker proposed in 2009 a developed version of relational contract theory, called "comprehensive contract theory", which posits four "comprehensive contract norms" in place of Macneil’s 14, though Austen-Baker does not deny the validity of Macneil’s norms as a complex tool of analysis. While Austen-Baker appreciates Macneil's norms, the four that he proposes aims to eliminate the large amount of overlap seen in Macneil's version of the norms. Here the “comprehensive contract theory” norms have a much wider scope as to not extend over the other norms. These four norms are: That manual operationalised a practical synthesis—principles, outcomes, and governance. The book brought new thinking, 10 key elements required for deeply collaborative business relationships and how to craft those elements into a flexible, relationship based contracting scaffold that shares evolving expertise, manages change, and promotes the right behaviours to jointly drive innovation and mitigate risk in complex and interdependent commercial relationships.
The 10 Elements 1.
Business model - scale of complexity / interdependence defining the optimal delivery model. 2.
Shared vision and statement of intent - contractual commitment to a dynamic collaborative relationship, shared purpose, mutual trust, open communication, integrity, sharing of resources to close capability gaps, collaborative mind-set, reciprocal flexibility, risk / reward sharing, guardrails and governance feedback loops that survive organisation changes and mutual adjustments in uncertainty. 3.
Objectives / work allocation - work allocated to the party best able to deliver the intended outcomes. 4.
Measureable outcomes - a limited set of high level measured results and metrics that matter. 5.
Performance management - formal governance mechanism that measures delivery of outcomes, with proactive
problem solving procedures. 6.
Pricing model and incentives - flexible model with gainshare and profit directly tied to achievement of outcomes, smart risk allocation and best value based on intangibles such as social responsibility. 7.
Relationship management - policies to maintain collaborative relationships, attitudes and behaviours. 8.
Transformation management - ecosystem that rewards risk mitigation, improvements, an agile culture of innovation, no blame approach, with change control and formal reviews. 9.
Exit management - keeping the parties whole in the event of separation not due to poor performance. 10.
Special considerations - flexible governance framework, health and safety, continuity, IT, security and location specific considerations. The Japanese scholar Takashi Uchida has proposed a version of relational contract theory inspired by Macneil, relating it to the Japanese situation. Other notable contributions to relational contract theory have been made by Stewart Macaulay (U.S.),
Lisa Bernstein (U.S.),
David Campbell (England) and John Wightman (England). It is also worth mentioning the distinct approaches of Ronaldo Porto Macedo Jr. (Brazil), who has dealt with the theory in the field of
consumer protection law, and
Pedro Proscurcin (Brazil), who has introduced the theory of activity contracts in the field of
labor law. Still in the field of labor law, the most recent works of
Douglas Brodie (Scotland),
Hugh Collins (England) and
Anthony Davidson Gray (Australia) deserve to be highlighted. Recent research from
World Commerce & Contracting, the
University of Tennessee and Cirio law firm takes the relational contracting theories expressed by Macneil, Macaulay and others to make them relevant for contracting practitioners trying to craft strategic, collaborative,
win-win relationships with their procurement and outsourced business partners. The white paper, outlines basic tenets that are foundational to relational contracting, including communication, risk allocation, problem-solving, no-blame culture, joint working, gain and pain sharing, mutual objectives,
performance measurement and continuous improvement. In 2019, David Frydlinger,
Oliver Hart and
Kate Vitasek collaborated on a
Harvard Business Review article, "A New Approach to Contracts: How to Build Better long-term strategic partnerships". The authors advocated for a “formal” relational contract, asserting that "a formal relational contract lays a foundation of trust, specifies mutual goals, and establishes
governance structures to keep the parties’ expectations and interests aligned over time." Further research on relational contracting resulted in the 2021 book
Contracting in the New Economy: Using Relational Contracts to Boost Trust and Collaboration in Strategic Business Relationships. The book argues for adopting formal relational contracts as an alternative to transactional contracts and suggests formal relational contracts are well suited for strategic, complex and highly dependent contractual relationships. The Nobel laureate
Oliver Hart's foreword in the book notes, “…for a long time I have felt that the traditional approach to contracts, where lawyers try to think of all the possible things that can go wrong in a relationship and include contractual provisions to deal with them, is broken.” Hart added that it “never worked that well, and in an increasingly complex and uncertain world it works even worse.” The book provides a comprehensive review into the history and theory behind relational contracting and provides a practitioner’s perspective that includes a five-step process for developing a relational contract: • Lay the foundation • Create a shared vision and objectives • Adopt guiding principles. • Align expectations and interests • Stay aligned ==Examples of Relational Contracts==