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Company Profile

Reolian

Reolian Public Transport Co. was one of the three Bus Public Transport Operators of Macau along with Transmac and TCM.

History
Reolian was founded in 2009 after an invitation to a tender organized by the government of Macau. One of the objectives of the tender was to liberalize the public bus service market by opening the market to more bus operators by grouping the 60 Macau bus lines into five different sections. In this configuration, up to five different bus operators would have the chance to operate. After the tender result, Reolian was selected to operate three of the five sections available. The remaining two sections were granted to Transmac. The Sociedade de Transportes Colectivos de Macau (TCM) was initially disqualified for arriving four minutes late in handling its proposal. After several months of legal battles between the government and TCM, an agreement was reached between all parties on August 13. In exchange for TCM dropping all lawsuits contesting the government's handling of the tendering process, Reolian was deprived from one of its awarded section. Prior to operations, Reolian declared that it was facing some difficulties in recruiting the 400 drivers necessary to operate properly the 26 bus lines it was awarded. On August 1, 2011, Reolian officially started its public transport service with 250 drivers instead of the planned 400. The Transport Department therefore asked the other two selected operators, Transmac and TCM, to support Reolian with some additional services on four lines until additional drivers could be hired. In September 2011, Reolian increased the wage of its drivers by 30% to accelerate its recruitment process. Sixty additional drivers, coming from two other public operators and private shuttle industries, were recruited following this decision. This put an end to the support provided by the other two operators. At the end of the month, Reolian had 390 drivers, 40% of whom were recruited from outside the public transport industry. Since route H1 could only serve on the Yutong minibus (ZK6770HG), Reolian tried to improve the service by removing a rear seat from the back, installing handrails on the doors and widening the step In February 2012, Reolian took part in the Google Transit program. This public transport route planner for Macau was launched. The data of Macau's 58 regular bus lines (excluding special lines) was integrated into Google Maps. In January 2013, Reolian's Maintenance Center was awarded with the Occupational Health and Safety Assessment Series – OHSAS 18001 Certificate. Reolian was the first public transport company in Macau to receive the certification. On October 1, 2013, Reolian declared to file for bankruptcy and was taken over by D.S.A.T until the end of April, 2014. On July 1, 2014, a bus operator named Macau Nova Era de Autocarros Públicos, SA (with TCM as its majority owner) was created in July 2014. New Era took over all assets and routes previously operated by Reolian. Until August 1, 2018, when New Era and TCM merged companies and formed to become the biggest bus operator in Macau. == Fleet ==
Fleet
Reolian had a fleet of 245 newly equipped buses. Thirty percent of Reolian buses were low entry. All buses were equipped with air-conditiong, LED screens for passenger information, two-leaf doors (entrance and exit doors), automatic gears, and a GPS system. == Routes ==
Routes
Reolian operated 27 of the 62 public bus lines in Macau: Type of service Key Bus routes operated by Reolian == See also ==
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