The ROP provides a range of services.
Civil affairs The Directorate-General of Civil Status registers the births, marriages, divorces and deaths of Omani nationals, as well as the births and deaths of expatriate residents in the Sultanate, in addition to their marriages and divorces if one of the parties to the marriage or divorce is an Omani. Omani nationals are also issued with
smart multipurpose ID cards, which are both flexible and secure and – among other things – show the holder's driving licence details. Such smart cards have become a norm in almost all Arab nations. Residence cards are also issued to resident expatriates working in the Sultanate, and their dependants. The labour card and the residence card have now been combined into one card.
Customs Port Sultan Qaboos, Muscat International Airport and all overland crossing points now use an improved Customs computer system. This has been put in place to improve customs clearance procedures and customs clearance offices. These moves are designed to support the national economy and come in response to the
Gulf Co-operation Council Customs Union and the
Greater Arab Free Trade Zone. Using its new container and motor vehicle inspection equipment, the Directorate General of Customs is now better equipped to detect and identify prohibited substances and smuggled goods. A declaration on a container security and goods inspection initiative has also been signed between the Directorate-General of Customs and its American counterpart, allowing for the inspection of goods transported by sea between Omani and American ports.
Road safety and traffic police On 4 September 1970, the police department took over the responsibility of motor vehicles licensing which used to be under the responsibility of the Muscat and Muttrah Municipality. Ever since, the ROP has worked to put in place an efficient traffic policing system.
Oman has continuously recorded a huge leap in road accidents and accident related deaths. Oman's road traffic death rate is 28 per 100,000 population which is far higher than the global average of 19 killed per 100,000. Due to this the ROP has taken a tough stance against negligent drivers. Vehicles are regularly inspected, training standards for drivers have been raised and traffic rules are rigorously enforced, particularly with regard to speed limits. Intensive awareness campaigns are regularly held for drivers and other sections of society, including school students. To this end, the police work closely with other departments and organisations, particularly the Ministry of Education and the media. By the end of 2005, fixed and mobile radar speed detectors had been installed in all the governorates and regions in a further attempt to help reduce traffic accidents. The Omani government and the ROP have continuously made road safety their top priority. They have also worked effectively to promote road safety internationally.
Oman submitted a draft resolution to the
UN General Assembly entitled
Road safety must not be left to chance, to help promote international co-operation on the prevention of traffic accidents, which was adopted by the UN in 2004 (Titled – A/58/289). In March 2006, the ROP won first prize in an international contest, in which 36 countries participated and organised. The competition was organized by the
United Nations, at the
1st Global Road Safety Film Festival in
Geneva, for a film entitled "Pain and Hope", a documentary highlighting the suffering of families who lose relatives in road accidents. The film is currently stored in the UN library.
Ambulance services The ROP provides a Highway Emergency Ambulance Service for victims of road and other accidents. The Ambulance Unit, which has a fleet of modern ambulances with modern hightech medical equipment, covers the Governorate of
Muscat up to
Batinah Region, as well as the main road from the wilayat of
Barka to
Khatmat Malahah on the
UAE border. The service is proposed to be expanded to cover the entire country. The Ambulance Service uses an advanced telecommunications system directed through the ROP's telecommunications centre. The system co-ordinates the movement of ambulances to ensure that they reach the scene of an accident in the shortest possible time.
Civil defense services With regard to the protection of buildings, installations and property, the Directorate-General of Civil Defence has been supplied with civil defence and fire-fighting equipment. ==See also==