Shipley first worked for the
United States Patent and Trademark Office beginning in 1908. In 1924, she became assistant chief of the Office of Coordination and Review.
Passport Division She became head of the Passport Division in 1928, the first woman to hold the position, after twice declining the appointment. and initially headed a staff of more than 70. In 1930, she joined the United States delegation to the
Hague conference on the codification of international law. Three years later, she led a successful campaign over the objections of some at the State Department, to prevent a magazine's advertising campaign from using the word "passport" to identify its promotional literature. She believed it "cheapened...the high plane to which a passport had been raised." In 1937, she altered the Passport Division's policies and began issuing passports in a married woman's maiden name alone if she requested it, no longer followed by the phrase "wife of". She noted that the passports of married men never carried "husband of" as further identification. The
Neutrality Act of 1939 restricted travel by American citizens to certain areas and forbade transport on the ships of nations involved in hostilities. Shipley reviewed every application personally and the number of passports issued fell from 75,000 monthly in 1930 to 2,000. She also oversaw the issuance of new passports to all citizens abroad and the incorporation of new anti-counterfeiting measures into their design. In 1945,
Fortune called her "redoubtable" and in 1951
Time described her as "the most invulnerable, most unfirable, most feared and most admired career woman in Government." That same year ''
Reader's Digest'' wrote that: "No American can go abroad without her authorization. She decides whether the applicant is entitled to a passport and also whether he would be a hazard to Uncle Sam's security or create prejudice against the United States by unbecoming conduct." In 1942, she was criticized for issuing a passport to a Polish-American Catholic priest who visited
Joseph Stalin to plead for a democratic post-war Poland. Her decision was defended by President
Roosevelt. By the end of World War II, her staff included more than 200 employees. Because of her personal role in issuing passports, many important figures corresponded with and met with her to document their reasons for travel abroad, including
W. E. B. Du Bois, playwright
Lillian Hellman, and
Manhattan Project physicist
Martin David Kamen. Upon her retirement, an editorial in the
New York Times attributed her reputation for "arbitrary" decision to the fact that she had to enforce newly restrictive government policies. Despite the conflict between individual freedom and government policies, it said, "there was never any doubt that Mrs. Shipley did her duty as she saw it." She retired on April 30, 1955, Bill Donovan of the
Office of Strategic Services (OSS) first tried to win favor with Shipley by hiring her brother. When she nevertheless insisted on identifying OSS agents by noting "on Official Business" on their passports, Donovan had to get President
Roosevelt to reverse her. Her efforts to deny travel privileges to the children of U.S. diplomats were similarly overridden in the years following World War II. In the 1950s, she became the object of controversy when critics accused her of denying passports without due process on the basis of politics, while critics defended her actions as attempts to support the fight against
Communism. Senator
Wayne Morse called her decisions "tyrannical and capricious" for failure to disclose the reasons for the denial of passport applications. Her supporters included Secretary of State
Dean Acheson and Senator
Pat McCarran. In 1953, she refused
Linus Pauling a passport for travel to travel to accept the
Nobel Prize in Chemistry because, using the standard language of her office, it "would not be in the best interests of the United States," but was overruled. ==Personal life==