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Pakistan International Airlines Flight 661

Pakistan International Airlines Flight 661 was a Pakistani domestic passenger flight from Chitral to Islamabad, operated by Pakistan's flag carrier Pakistan International Airlines. On 7 December 2016, the aircraft serving the route, an ATR 42-500 twin-turboprop, crashed near Havelian following an engine failure. All 47 people on board died, including singer-turned-preacher and entrepreneur Junaid Jamshed, and the Deputy Commissioner of the District of Chitral.

Background
Aircraft The aircraft involved in the accident was an ATR 42-500, serial number 663, registration AP-BHO, delivered to Pakistan International Airlines (PIA) in 2007. The aircraft was part of the replacement aircraft for PIA's aging Fokker fleet. In 2009, the aircraft was damaged during a landing attempt at Lahore, but was subsequently repaired and returned to service. It sustained an engine failure in 2014, but the engine was replaced and no further problems were reported. By the time of the crash, it had recorded more than 18,700 flight hours since joining PIA's fleet and had last undergone certification in October 2016. Passengers and crew Forty-two passengers, including two infants, were on board the aircraft. The passengers included Pakistani singer-turned-preacher Junaid Jamshed who was traveling with his wife Nahya Junaid. Shahzada Farhad Azis, a member of Chitral's traditional royal family who was flying with his wife and daughter, Deputy Commissioner of Chitral District Osama Ahmed Warraich, two sky marshals and an Aircraft Maintenance Engineer were also among the passengers. There were 20 Chitral residents on board. The flight manifest showed that there were five flight crew: 43-year-old Captain Saleh Janjua, 40-year-old First Officer Ali Akram, 26-year-old trainee pilot Ahmed Janjua (no relation to the captain), and two flight attendants Sadaf Farooq and Asma Adil. Captain Janjua was reported to be an experienced pilot with over 12,000 flight hours during his career. First Officer Akram was also an experienced pilot with over 3,600 flight hours on the ATR-42 while trainee First Officer Ahmed Janjua joined PIA in 2014 and had accrued a total flying experience of more than 1,400 hours on the ATR-42. ==Flight==
Flight
Flight 661 was a flight from Chitral, the capital of Chitral District located in the mountainous region of Khyber Pakhtunkhwa, to Pakistan's capital of Islamabad. The flight was scheduled for twice a week and was expected to take off at 15:30 PST. The expected time of arrival in Islamabad's Benazir Bhutto International Airport was at around 16:40 local time. Rescue operation According to an eyewitness, Mohammad Haroon, the aircraft flew at a very low altitude and made a high-pitched noise, flying in an erratic, up-and-down mode before crashing into the hillside. "There was a huge bang after the plane hit the mountainside and caught fire". Announcements were broadcast by local mosques to mobilise villagers, who rushed to the site to look for survivors but were unable to get close due to the heat of the fire. ==Response==
Response
Prime Minister of Pakistan Nawaz Sharif immediately offered his condolences to the families of the victims. During his address to the parliament, he ordered an inquiry to be made immediately under the CAA's Safety Investigation Board (SIB), vowing to "bring out the truth". He directed PIA officials to reach out to the families of the victims and to provide the necessary assistance for them. In the immediate aftermath, workers from PIA and CAA set up helpdesks and a hotline in Islamabad's Benazir Bhutto International Airport for relatives of the victims. Members of the media were reportedly barred from entering the airport. PIA management stated that attempts were being made to reserve 40 hotel rooms to accommodate grieving families who were waiting for the body identification process. Group Captain Naeem Ashraf Mirza was tasked to carry out the investigation of this crash. He was very efficient and completed the investigation and presented accurate results. PIA announced that compensations of 500,000 rupees would be provided to the victims families. Officials stated that PIA managers of each district were asked to personally visit the houses of the next of kin. Government official stated that a total of 5.5 million rupees would be distributed to the relatives. Shortly after the crash, flights from Chitral were suspended. Flights were resumed on 10 December. Protests were reported in Chitral as protesters urged PIA chairman to step down in response to the crash and asked authorities to conduct judicial inquiry into the crash. A judicial inquiry was eventually filed by public following indications of company misconduct. Prior to the commencement of the final match of the 2016 - 2017 Quaid-e-Azam Trophy, a moment of silence for the victims was observed in Karachi's National Stadium. Following an incident involving an ATR 72 at Multan Airport on 11 December, the PCAA ordered all ATR aircraft belonging to PIA to be grounded for inspection. Five ATR 42 and five ATR 72 aircraft were affected by the order. Flights that were using the ATR would be suspended. There were talks between PIA officials and Pakistani Air Force to temporarily replace the ATR with PAF Hercules C-130 aircraft. The death of Junaid Jamshed and his second wife Nahya caused shock among Pakistani figures and public. On 12 December, his body was successfully identified. His body was flown to Karachi, where he was laid to rest on 15 December. Thousands of people attended his funeral, which was provided with tight security. Senior armed officers, politicians and Pakistani celebrities were among the attendees. Meanwhile, his wife, Nayha, was buried in Lahore. On 16 December, Minister of State for Capital Administration Tariq Fazal Chaudhry announced that all 47 victims had been successfully identified. Criticism of PIA Following the crash, PIA received criticism of its practices and accusations that it did not investigate aircraft defects thoroughly enough. The mother of the ATR 42's first officer reported that he frequently mentioned to her that PIA's aircraft "are not fit to fly, and they should not be allowed to operate on dangerous routes". Civil society organizations stated that the crash was caused by mismanagement and corruption within PIA. There were calls for the inquiry to be made public. In Chowk, people demanded an increase of the amount of compensations for the relatives of the victims to Rs10 million. The chairman of PIA, Azam Saigol, resigned six days after the crash citing personal reasons, though there were reports of him being pressured to resign. He was replaced by Irfan Elahi, previously a secretary for Pakistan Civil Aviation. A year after the crash, PIA, along with the Pakistani government, faced new accusations regarding the release of the probe and the payment of the compensations. One of the family members reported that PIA had forced the next of kin to sign a declaration which stated that they would not take legal action against PIA if they had received compensations from the airline. Approximately 20 families had not received the supposed compensations from PIA. ==Investigation==
Investigation
The crash was investigated by members of Safety Investigation Board (later changed into the Aircraft Accident Investigation Board). According to Pakistani newspaper The Express Tribune, the crash of Flight 661 was the first ever crash investigation that would be conducted by an independent Safety Investigation Board. According to the decision that had been taken by authorities, the SIB would be separated from the control of CAA, which was operating under the Ministry of Defence. Instead, the SIB would report directly to the Aviation Division. Assistance would be provided by French BEA and ATR. The NTSB of the United States also had an active role in the investigation as the propellers were made by US-based Woodward Propellers. Subsequently, Canadian TSB was also involved in the investigation as the engines were manufactured by Pratt & Whitney Canada. Investigators retrieved the aircraft's flight recorder soon after the crash and it was sent to France for decoding. Chairman of PIA also claimed that the aircraft was "technically sound", while PIA spokesperson Danyal Gilani further accused the media of "baseless accusation", stating that "it defies common sense that pilots will fly aircraft with defects". Analysis of the flight recorder data continued through January 2017, with the reason why the aircraft was not able to safely land on the functioning engine still unknown. A one-page preliminary report of the Safety Investigation Board found a 'lapse' on the part of the PIA and a 'lack of oversight' by the PCAA. Series of malfunctions Despite claims from PIA chairman that the aircraft was airworthy and had been checked properly by their employees, the findings from the investigation revealed that the aircraft in fact had three pre-existing technical problems; a fractured turbine blade of the left engine, a fractured pin inside the flyweights of the overspeed governor (OSG) of the left engine, and debris inside the overspeed line of the propeller valve module (PVM). All three defects had directly contributed to the aircraft's unusual behaviour during the accident. One of the blades inside the turbine had fractured at some point before 7 December flight. During the flight, the fractured blade generated vibration that travelled through the turbine shaft. The vibration enabled physical contact (rub) between components, one of which was the No. 6 seal bearing. Contact between the turbine shaft and the bearing inflicted damage to the bearing, causing some metal flakes from the bearing to get in to the oil system of the engine. The engine finally degraded but it had not failed yet as the turbine was still able to produce power. If the engine failed to work properly, instead of being turned by engines, the propellers would be hit by the oncoming airflow from the front. When it occurred, the blade pitch would decrease. Simultaneously with the decrease in blade pitch angle, the propeller speed would increase as the decrease of the propeller angle would cause the propeller to catch the wind more easily. If the propellers managed to get rotated by the airflow, these would endanger the flight as it would generate drag, causing the airspeed to decrease. The phenomenon is known as windmilling. To prevent the blade pitch from reaching low angle and the propeller speed to go beyond the overspeed value, the aircraft was equipped with a device called the overspeed governor (OSG). The protection system of the overspeed governor will activate when the overspeed valve is opened. To open the overspeed valve, the aircraft is equipped with flyweights. In the case of an engine failure, these flyweights will open the valve by pushing a plunger upwards. The plunger sits directly above the flyweights and usually rotates in tandem with the propeller, along with the flyweights and the rotating part of the overspeed governor. To rotate simultaneously in a safe manner, the plunger is equipped with rotational pin to connect it with the flyweights and the rotating part of the overspeed governor. The pin inside the involved ATR-42 had broken off prior to Flight 661. Due to the broken pin, the plunger lost its connection with the propeller. The flyweights, however, were still able to rotate in tandem with the propeller. As a result, the corners of the plunger got caught with the flyweights. This put metal fatigue to the flyweights, one of which had broken off before the flight due to excessive stress. In Flight 661, the fractured blade caused metal flakes to enter the overspeed line, collecting itself near the overspeed valve. This put more stress to the flyweights as it hardened the rotation of the plunger. The excessive load pulled the flyweights upwards by a little, causing it to push the plunger upward by a bit, partially opening the OSG valve. The partial opening managed to decrease the propeller speed. At this point, the engine had not failed yet. The Propeller Electrical Control (PEC) sensed an anomaly on the propeller's speed and tried to change the blade pitch to increase the propeller speed. It failed to do so as the blade pitch was already controlled by the OSG, not the PEC. The PEC then sent messages regarding the failure to the crew. Meanwhile, the OSG valve became closed again as the last remaining flyweights began to break due to fatigue, causing the blade pitch to decrease and the propeller speed to accelerate. The sudden change in propeller speed generated sound that was loud enough for the crew to notice. As the flyweights were faced with an enormous resistance from the hardened rotation for another time, the flyweights were pulled up again, causing the plunger to go up as well and opening the OSG valve. The propeller speed started to decrease again. Minutes later, the torque of the left engine dropped to 0% in seconds and the captain declared that the left engine had failed. To prevent the propeller from windmilling, the crew had to feather the propeller. The crew then initiated the propeller feathering procedure, which involved the feather solenoid and the protection valve. In principle, the activation of the feather solenoid will provide protection on the feathering process, ensuring that the propellers will always be feathered and thus preserving the airspeed. To activate the protection system, the feather solenoid will retrieve oil from the opening of the protection valve. The valve has two modes; unprotected mode and protected mode. In the protected mode, the valve will open and oil from the overspeed line will pour in. As a result, the calculated pressure inside the OSG line will decrease, while a nearby chamber will record an increase in pressure. This difference in pressure will force the blade pitch to increase, thus reducing the speed of the propeller. In Flight 661, the line that connected the feather solenoid with the oil had been contaminated with debris of unknown origin. When the oil travelled through the line, it picked up the debris and caused it to clump together at a bottleneck. This restricted the oil flow to the feather solenoid, causing the protection valve to switch from the protected mode to the unprotected mode. Therefore, the propeller was not able to be feathered. Back in the OSG, the flyweights had failed as the plunger had pushed through them. As it was not positioned at the top of the flyweights, the plunger could not be pushed by the flyweights anymore and as a result the OSG valve was closed and could never be opened again, enabling the blade pitch to go beyond the lowest allowable angle and the propeller speed to accelerate. As all of the propeller feathering system had been compromised, the propeller could not be feathered properly and the airspeed continued to deplete. The unfeathered propeller on the left engine generated massive amount of drag. Additionally, the thrust was not symmetrical and thus the aircraft was pulled to the left. While the left propeller was windmilling, the propeller also rotated the turbine of the left engine to the same direction. As the blade pitch became nearer to zero, the engine managed to absorb the forces that rotated the propeller, causing the propeller speed to decrease gradually. The force of the hitting airflow eventually could not withstand the friction forces of the engine's turbine and the propeller suddenly stopped in its track. The sudden drop in propeller speed caught the crew by surprise, which caused the aircraft to barrel roll due to the excessive input that had been made by the crew. After the first plunge, the propeller speed managed to stabilize to a value below 5%. Despite this, the blade pitch had reached a value below zero, known as reverse angle. Such blade angle would have been prevented by the ATR-42 safety feature, the SLPS protection system. However, the system was overridden before by the contaminated overspeed line and thus it could not prevent the blade pitch from reaching low angle. The reverse angle, normally used for landing, generated massive drag with a value of around , seven times greater than the normal propeller drag in a single-engine operation. This further compromised the airspeed, causing it to continuously drop even though the lever of the right engine had been significantly advanced forward. By this point, it was impossible for the crew to maintain their altitude. Cause of failures According to the manufacturer of the engine, Pratt and Whitney, there was a known problem with the blades of the PW127 engines. If the turbine had exceeded the 10,000 hours lifespan, there would be fractures on the blades. The problem had been reported since 2007, nearly 10 years before the crash. The company then issued a service bulletin in October 2015 for design renewal on the blades and the service bulletin was transmitted to every operator of the engine. The service bulletin stated that operator of the engine should replace the blades within the very first available opportunity to change it. Pakistan International Airlines confirmed that they knew about the service bulletin, but chose not to follow it. Approximately 93 hours before the crash, the involved aircraft, AP-BHO, was brought into PIA maintenance facility for a repair. The engines were disassembled and the workers gained access to the turbine blades. According to the investigators, this was the very first opportunity for PIA to replace the turbine blades. The blades of the involved aircraft had accumulated a total of 10,004.1 hours, exceeding the threshold that had been set by the manufacturer, but PIA didn't replace them with the new blades. The aircraft was put back into service with the old blades. One of the blades eventually fractured, setting off the whole sequence of the crash. While PIA was responsible for the maintenance of the engines, they were not permitted to conduct maintenance on the OSG of the aircraft, which included the flyweights and the plunger. Under PIA, the components were listed as repair abroad item, in which said components should be sent abroad for maintenance. The OSG had been maintained at least three times and the last maintenance was conducted in 2015. At the time of the accident, the flyweights and plunger were not functioning normally as the rotational pin of the plunger had snapped. According to the manufacturer, Woodward Propellers, analysis regarding the aircraft's OSG components revealed that there was an improper assembly on the lower body of the OSG. According to the analysis, the components were forced to work altogether. The review further stated that the technique that was used during the improper assembly of the OSG had taken much more time and work than the normal technique. The maintenance hence was presumably done by someone who did not understand how to assemble the flyweights and the plunger, but did so anyway. The rotational pin of the plunger eventually snapped, damaging the flyweights. Unfortunately, investigators could not determine when or where this unauthorized maintenance took place. The company stated that a set of tests had always been conducted on whether the produced components from the company were at an acceptable level. According to the review, this was the first time that the company had ever received a faulty OSG as records from 1994 showed that there were virtually no reported similar complaints. Investigators concluded that it was unlikely, though not impossible, that the maintenance had been conducted by an untrained technician from Woodward Propellers. The debris inside the overspeed line was big enough that it could neither go through the filters nor a narrowing area inside the line. It was concluded that the debris had not originated from the metal flakes that had been produced by the failing engine. According to investigators, the debris was likely introduced into the overspeed line when the propeller LRU was installed on the gearbox. However, investigators could not determine when or where such maintenance took place. Oversight As the findings indicated that there were errors during maintenance of the aircraft, further investigation was needed regarding the role of structural factors into the crash. The aircraft was maintained by PIA in the airline's Maintenance Repair and Overhaul (MRO) facility in Karachi. The report described the PIA maintenance facility as one of the pioneers in the region to achieve high-level certification, including from the European Union Aviation Safety Agency (EASA). PIA's MRO facility in Karachi's Jinnah International Airport had even provided services for countries in the Middle East, Central Asia, Far East and Southeast Asia. Operational review from investigators revealed that some improvements were required in several fields, including the assembly and disassembly of engines, bearing inspection and material handling. However, as further analysis regarding the airworthiness of PIA's fleet was needed, a review from Pratt and Whitney was requested to compare the reliability of the ATR fleet/PW127 engines that had been operated under PIA. The result showed that PIA's ATR/PW127 engines had very low reliability compared to the other ATR fleet worldwide. Even when investigators compared PIA with other airliners in near similar operating environment, the reliability of PIA's ATR/PW127 engines were still considerably lower. The logbook from 2008 to 2016 showed that there were several cases of inflight engine shutdown. Despite this, no proactive measures and further analysis had been taken by PIA or CAA. Investigators also noted that there were deviations from the procedure that had been issued by Pratt and Whitney. Such deviations were documented or registered by CAA Airworthiness system. Another problem regarding the issuance of dubious pilots’ licenses began to appear as well. Irregularities on physical pilot attendance during licensing exams and recorded number of participants during a specific period of time gave rise to the suspicion. The names of Captain Janjua and First Officer Akram initially were among the list of pilots who were suspected of having such dubious licenses, but the issue eventually became irrelevant to the cause of the crash as the AAIB concluded that the actions of the crew during the flight had been commensurate with their respective training and experience. The finding, however, was still concerning. Added with the fact that PIA had purposely not complied with the service bulletin that had been issued by the manufacturer, Pakistan's CAA, which was responsible for the oversight of the nation's aviation safety, was questioned on their oversight. The annual audits of PIA from 2014 to 2018 revealed that there were gaps and loopholes in the monitoring and evaluation of aircraft airworthiness and safety spectrum and CAA was unable to identify the issues. The CAA was described by investigators as being unable to demonstrate proportionate conclusions, identify the trends and undertake proactive interventions. The report concluded that the oversight mechanism that had been established by PIA and CAA was inadequate or ineffective to identify weak areas within the system's scope. Conclusion The AAIB released the final report on 18 November 2020. The cause of the accident was a fracture of a turbine blade in the number one (left side) turboprop engine as a result of improper maintenance. This led to the initial engine failure. A fractured pin in the overspeed governor allowed the propeller to reach rotational speeds in excess of 120%. The highly variable propeller speeds resulted in rapidly changing aerodynamic characteristics. The propeller eventually settled into a very high-drag configuration. The ATR-42's behaviour was different from the 'typical' loss of a single engine and level flight became impossible. The report notes, "It was exceptionally difficult for the pilots to understand the situation and hence possibly control the aircraft." It was also noted that crew resource management was ineffective, but did not contribute to the accident. The AAIB issued several recommendations to the involved parties. The first part was consisted of two urgent recommendations, which were issued during the progress of the investigation. The first recommendation was issued in January 2019, in which PIA was asked to inspect their entire ATR fleet to change the blades that had met the criteria for replacement. The second recommendation was issued in August 2019, following request by the NTSB and Collins Aerospace. The recommendation stated that PIA should inspect all of the OSGs inside their ATR fleet and the OSGs should be sent to United States after said inspection, following discovery of an improper assembly. The second part of the recommendations were given after the completion of the investigation. Among those, PIA was asked to ensure strict compliance with the issued service bulletin, to conduct improvements on weak areas in its MRO facility and to identify critical performance indicators within its airworthiness and flight safety operation. The cockpit resource management training system of PIA and the country was asked to be revamped. Improvements were also ordered for CAA relating to its oversight system. According to the final report, the manufacturer of the aircraft, ATR, were to consider including a specific procedure in the future aircraft training programme, in case of possible similar aerodynamic features to that encountered by the crew of Flight 661. FAA and Collins Aerospace stated that they were considering a system review and also a possible improvements of the filtration inside the oil system to prevent it from being clogged by unwanted debris. ==Aftermath==
Aftermath
The crash was the starting point for the creation of an independent aircraft accident investigation body in Pakistan. Following multiple complaints from family members of the victims regarding the delayed release of the result of the probe, the government of Pakistan created a new bill. Under the government of Imran Khan, the government issued the 2019 National Aviation Policy bill which included the creation of an independent aircraft accident investigation body that would be called the Aircraft Accident Investigation Board (AAIB). The body would be completely independent from other government institutions and would not be under the order of the Civil Aviation Authority (CAA) anymore. Instead of reporting the result of the investigation to the Ministry of Defence, which supervised the operation of the CAA, the AAIB would report the result straight to the aviation division of Pakistan. ==See also==
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