Schoenebeck was appointed to the faculty at the
University of Michigan School of Information in 2012, first as an Assistant then Associate Professor. At the
University of Michigan, she serves as Director of the Living Online Lab. Her research considers how social media platforms can contend with the negative impacts their users experience. Supported by the
National Science Foundation, Schoenebeck studied how the principles of justice can play a role in reducing online harassment. As part of this work, she evaluated how internet users experience, assess and respond to online abuse, as well as developing restorative justice interventions that looked to reduce online harassment. She demonstrated that community-centred approaches, including active bystander training, were effective in mitigating online harassment. Schoenebeck has also studied what young people expect of their parents when it comes to social media use. She found that children wanted their parents to moderate their use of technology and be present (i.e. to put phones away when talking to one another), to supervise their children's use (establish ground rules for their children) and not to share photographs of their children without their permission. In 2017, Schoenebeck was awarded the University of Michigan School of Information Diversity, Equity and Inclusion Award in 2017 for her work on LGBTQ+ families and online communities. She was supported by the
John S. and James L. Knight Foundation to investigate ways that digital platforms can reduce harms such as hate speech and harassment. Schoenebeck proposed that this could be achieved by expanding
Section 230, forcing digital platforms to stop prioritising engagement over the protection of users. She also currently serves as a faculty affiliate of the Science, Technology, and Public Policy (STPP) program through the
Gerald R. Ford School of Public Policy. == Awards and honors ==