Terminal Boeing 747-400ERF on the taxiway bridge crossing the highway A4/E19 Schiphol uses a one-terminal concept, where all facilities are located under a single roof, radiating from the central plaza, Schiphol Plaza. The terminal is divided into three sections or halls designated 1, 2 and 3. The piers and concourses of each hall are connected so that it is possible, on both sides of security or border inspection, to walk between piers and halls, although border control separates
Schengen from non-Schengen areas. The exception to this is the low-cost pier M: once airside (past security), passengers cannot access any other areas. Schiphol Airport has approximately 223 boarding gates including eighteen double
jetway gates used for widebody aircraft. The airport adopted a distinctive design, with the second jetway extending over the aircraft wing hanging from a steel cantilever structure. Gradual refurbishments have seen these jetways replaced with a more conventional layout with the last two taken out of use in November 2024. Three gates have been modified to accommodate the
Airbus A380.
Emirates was the first airline to fly the A380 to Schiphol in August 2012, deploying the aircraft on its double daily Dubai–Amsterdam service.
China Southern Airlines also used the A380 on its Beijing–Amsterdam route before removing the type from service at the end of 2022, leaving Emirates as the sole A380 operator at Schiphol Airport as of 2023. The 1st floor hosts the luggage check-in lines, many of them automated, as well as various
duty-free refund booths. Available seating is limited on this floor. Notable public artworks in the airport include the
Schiphol clock by
Maarten Baas, in which a man behind a translucent screen appears to paint the minutes of an analog clock by hand.
Departure Hall 1 Departure Hall 1 consists of Piers B and C, both of which are dedicated Schengen areas and share D-pier with Departure Hall 2. Pier B has 12 gates and Pier C has 13 gates.
Departure Hall 2 Departure Hall 2 consists of Piers D and E. Pier D is the largest pier and has two levels. The lower floor houses non-Schengen flights and the upper floor is used for Schengen flights. By using stairs, the same jetways are used to access the aircraft. Schengen gates are numbered beginning with D-59; non-Schengen gates are numbered from D-1 to D-57. Pier E is a dedicated non-Schengen area and has fourteen gates. It is typically home to
SkyTeam hub airlines
Delta Air Lines and
KLM, along with other members, such as
China Airlines and
China Southern Airlines. Other Middle Eastern and Asian airlines such as
Air Astana,
EVA Air,
Etihad Airways and
Iran Air also typically operate out of Pier E.
Departure Hall 3 Departure Hall 3 consists of three piers: F, G, and H/M. Pier F has eight gates and is typically dominated by SkyTeam members such as primary airline KLM,
Kenya Airways, China Airlines, China Southern Airlines, and other members. Pier G has thirteen gates. Piers F and G are non-Schengen areas. Piers H and M are physically one concourse consisting of seven shared gates and are home to
low-cost airlines. Operating completely separately, H handles non-Schengen flights while M is dedicated to flights within the Schengen area.
A380 Gates G9, E18 and E24 (E24 refurbished in 2019) are equipped to handle daily
Airbus A380 service by
Emirates.
China Southern Airlines also operated the type before withdrawing it from service at the end of 2022, leaving Emirates as the only A380 operator at Schiphol as of 2023.
General aviation terminal A new
general aviation terminal was opened in 2011 on the east side of the airport, operated as the
KLM Jet Center. The new terminal building has a floorspace of ; for the actual terminal and lounges, for office space and for parking. The centre and its activities were sold to the Swiss company Jet Aviation in October 2018 and was rebranded as Jet Aviation Amsterdam.
Other facilities The
Rijksmuseum operates an annex at the airport, offering a small overview of both classical and contemporary art. Admission to the exhibits is free, but requires a plane ticket as it is situated in the passenger transit zone. In the summer of 2010, Schiphol Airport Library opened alongside the museum, providing passengers access to a collection of 1,200 books (translated into 29 languages) by Dutch authors on subjects relating to the country's history and culture. The library offers e-books and music by Dutch artists and composers that can be downloaded free of charge to a laptop or mobile device. For aviation enthusiasts, Amsterdam Airport Schiphol has a large rooftop viewing area, called the Panoramaterras. It is not accessible to connecting passengers unless they first exit the airport. Enthusiasts and the public can enter, free of charge, from the airport's landside. Since June 2011, it is the location for a
KLM Cityhopper Fokker 100, modified to be a viewing exhibit. Besides the Panoramaterras, Schiphol has other spotting sites, especially along the newest Polderbaan runway and at the
McDonald's restaurant at the north side of the airport. Schiphol has its own
mortuary, where the dead can be handled and kept before departure or after arrival. Between October 2006 and 2019, people could also hold a wedding ceremony at Schiphol. Schiphol also has a new state-of-the-art cube-shaped Hilton Amsterdam Airport Schiphol with 433 rooms, rounded corners and diamond-shaped windows. The spacious
atrium has a ceiling made of glass and is in the heart of the building. A covered walkway connects the hotel directly to the terminal. The hotel was completed in 2015.
Future expansions Pier A In 2012,
Schiphol Group announced an expansion of Schiphol, featuring a new pier. Pier A will be part of Departure Hall 1, which already has Pier B (14 gates) and Pier C (21 gates). The new Pier A will have five
narrow-body gates and will initially have three
wide-body gates, with two more planned for a later phase. The new Pier A is under construction to the southwest of Pier B, in an area formerly used as a freight platform. Pier A is planned to be mainly used for flights within
Europe. The expansions were originally supposed to cost about 500 million
Euro. The first construction activities were originally expected to start in 2017 with an estimated opening in 2019. However, the construction of the new pier has been delayed several times and due to a conflict between the airport and the construction consortium, the construction was halted in November 2021. Schiphol was disappointed in the construction speed and the rising of the total cost, although insiders announced that a design flaw was made and the entire construction needed to be reinforced. A new tendering procedure was started to find a new constructor in 2022, once found a new completion date will be announced. In July 2024, Schiphol announced that the new terminal is expected to open in April 2027. The total amount of the investment increased to 1.393 million
Euro primarily due to repair work, delays and a longer project duration.
Fourth terminal hall To handle future growth in passengers, Schiphol will further expand by building a fourth terminal hall with facilities for both departures and arrivals. From this new building, direct access will be made to Schiphol Plaza, continuing the one-terminal concept. When finished in 2023, Schiphol will be able to handle over 70 million passengers. Due to rapid growth of Schengen passengers during 2016, Schiphol was however forced to rapidly build a temporary departure hall which opened in March 2017. Due to the ongoing
COVID-19 pandemic the construction of the fourth terminal hall has been postponed for at least two years.
Uniform platform The airport has expanded the number of uniform platforms, and places to stow airplanes, in recent years in two phases. A third phase is planned to expand the number of
wide-body platforms to a total of twelve, with planned completion in the period 2022–2026.
Public transportation Schiphol, together with the public transport authority Amsterdam, is going to transform its train- and bus station. The train station will be getting more entrances and the bus station will be completely renewed with a planned opening date in 2025. A connection to the
Amsterdam Metro network has been a subject of discussion and speculation since at least the 1990s. In preparation for this, a piece of land has been acquired from
Chipshol. , the project had not moved past the proposal stage.
Airlines Schiphol's growth is hampered by slot restrictions from the government. For reasons of safety and noise reduction, Schiphol was allowed to have no more than 500,000 aircraft movements until the end of 2020. A proposal to increase the limit to 540,000 movements from 2021 onwards was postponed until a new government was formed after the elections in March 2021. As Schiphol nearly approached the limit of 500,000 in the last few years, the slot restrictions have hindered airlines to settle at Schiphol. Among airlines that have expressed interest in flying at Schiphol are
Atlantic Airways,
Cyprus Airways,
Somon Air and
SpiceJet.
Tower The Schiphol
air traffic control tower, with a height of , was the tallest in the world when constructed in 1991. Schiphol is geographically one of the world's lowest major commercial airports. The entire airport is below sea level. The lowest point sits at below sea level: below the Dutch
Normaal Amsterdams Peil (NAP). The runways are around below NAP. It is one of only eleven airports worldwide below sea level, the fifth lowest with scheduled flights, and the third lowest with international flights.
Runways Schiphol has six
runways, one of which is used mainly by
general aviation. The airport covers a total area of of land. ==Airlines and destinations==