Social Judgement Theory Social judgment theory (SJT) is a persuasion theory proposed by Carolyn Sherif,
Muzafer Sherif, and Carl Hovland in 1961, and was defined by Sherif and Sherif as the perception and evaluation of an idea by comparing it with current attitudes. The social judgment theory aims to explain how audiences process messages. The receiver of a message processes the information as a comparison to existing ideas or beliefs on the issue, a sort of lens used to accept or reject the message. A fundamental of the social judgment theory surrounds two internal elements present with every individual, the first being the anchor point more commonly referred to as attitudes. This lens is always present and is a major component in decision-making. Some of the important characteristics of individual attitudes are: • Stronger attitudes have more influence on any decision to accept or not accept a message. • Not all attitudes or opinions carry equal weight, and attitudes can be negative or positive. • Attitudes are extremely hard to predict since they are unique to any individual. • Behavior does not always indicate a person's attitude. The second element in the social judgment theory is ego involvement. Someone expressing high ego involvement in a topic usually has personal involvement in that topic. This level of ego involvement will help shape an individual's stand on a particular issue. If a message does not conform to the ego involvement of the receiver, that message will likely not be received well, if at all. Falling in this category are politics religion, or any other controversial topics. For this reason, like-minded individuals tend to associate with each other and accept the same ideas. The combination of beliefs and attitudes regarding any topic comes to be known as individual latitudes. Latitudes are generally grouped into three different categories, either the latitude of acceptance, the latitude of rejection, or the latitude of non-commitment. In the latitude of the acceptance category, messages and ideas get stored if the listener agrees with the message. Likewise, unacceptable messages get stored in the latitude of the rejection category. Messages with no agreement or disagreement, so school he followed the latitude of non-commitment category. Many times, messages cross these categories, especially when judging one's self or judging others. For example, a political stance one finds unacceptable may be acceptable to a friend. While that position is unacceptable to an individual, they do not necessarily find the other person unacceptable. Social judgment aims to explain how likely a person might be to change their opinion, the likely direction the change of opinion will head, the ability to tolerate the opinions of other people, and the extent to which a person is committed to the position.
Elaboration Likelihood Model The
Elaboration Likelihood Model (ELM), developed in 1986 by
Richard E. Petty and
John Cacioppo, is based on the idea that any one variable can influence attitudes in several different ways and can serve to either increase or decrease persuasion through several different mechanisms (Petty et al., 2002). ELM assumes that there are two routes of persuasive influence: central and peripheral. The key factor in selecting the routes in ELM is involvement; how much a person thinks and invests in a subject to form an opinion. When a person is actively thinking and internally processing the content of a subject, elaboration is high and will most likely follow the central persuasive route. However, when a person is not interested in a subject elaboration is low, which will result in information processed through the peripheral route. This model proposes that when people are motivated to process information and are cognitively able to engage in the subject, they make decisions through the central route. This type of decision-making results in a permanent attitude shift and the person will begin to elaborate on the arguments presented, further strengthening the argument. When the person is not actively processing the information, the person is subject to making decisions based on periphery issues—like or dislike of speaker, or music in commercials. Petty et al. note that a person's motivation to engage in a subject is not static. For example, a person who suffers from
lung cancer may be more motivated to consume information on smoking cessation programs actively. The same person may not be as interested in consuming information about gardening and will therefore process the information on a peripheral level. ELM also assumes that two variables affect how people think: situational and personality. Other factors that influence how a person chooses to process information received include intelligence, time available, how much the person already knows about the topic, communication distractions, and how often the message is repeated (Rucker & Petty, 2006; Wagner & Petty, 2011).
Cognitive Dissonance Cognitive Dissonance expresses an individual's desire for consistency between what they expect and the reality of any situation; however with the lack of this agreement, comes
cognitive dissonance, according to many theorists, the first of which being
Leon Festinger. When developing his Cognitive Dissonance Theory, Festinger concluded: “There are two major sources of cognition, namely, own experience and communication from others.” (p. 382). Festinger asserted that individuals understand that different inputs are not necessarily psychologically consistent with one another. When given the option between inconsistent inputs, the person suffering the dissonance will, in one way or another, try to make the option more consistent; or, in other words, strive for internal consistency(p. 93). Whenever presented with two bits of information that do not seem to fit together psychologically, the result is a dissonant relationship between the two. Understanding that cognitive dissonance works as a motivator towards states of affairs, the individual suffering the dissonance can often change their attitude, thus making the two competing ideas least dissonant. Festinger theorized the key to relationships between various cognitions fall into one of three categories: :
Consonant relationship – Cognitions or actions consistent with one another :
Irrelevant relationship – Cognitions or actions unrelated to one another :
Dissonant relationship – Cognitions or actions that are inconsistent with one another The amount of dissonance, and the corresponding mental distress relies on two basic factors: 1) the importance of the cognitions, where the greater the personal value of the elements is, the greater the resulting level of dissonance. For example, a matter involving cutting funding for schools to cut taxes will have wide-ranging amounts of dissonance between a parent and a nonparent.; 2) the ratio of the cognitions, where the relationship between dissonant and consonant elements vary in proportion. In the school example, a parent, a potential parent, and a person who has decided to never have children will view the scenario differently, since the weight of what is desirable (consonant) and what is undesirable (dissonant) differs between those affected by the decision.
Other Work on the Theory While Festinger first conceptualized the theory, there have been others with different, or will you like it to the nicer encourage slightly different views regarding what causes dissonance. In one interpretation, drive is a key factor, “Dissonance theory, in general, concerns the relationship between various cognitions. The theory posits the existence of a drive-like motivation to maintain consistency among relevant cognitions”(p. 465). One of Festinger's rivals, as referred by many - Daryl J. Bem offers his alternative to the theory and calls it self-perception. Bem emphasizes the following ideas of social input and socialization. “Self-awareness, one's ability to respond differently to his behavior and its controlling variables, is a product of social interaction”(p. 199). And, “again, it is evident that self-awareness is a set of behaviors which must be learned from a socializing community that sets up the necessary contingencies of reinforcement for establishing the discriminations”(p. 217).
The Narrative Paradigm Walter Fisher's Narrative Paradigm Theory posits that all meaningful communication is a form of storytelling or giving a report of events and that human beings experience and comprehend life as a series of ongoing narratives, each with its conflicts, characters, beginning, middle, and end. Fisher believes that all forms of communication that appeal to our reason are best viewed as stories shaped by history, culture, and character, and all forms of human communication are to be seen fundamentally as stories The main points of the Narrative Paradigm are: 1. People are essentially storytellers. 2. People make decisions because they feel they have a good reason to do so rather than because of evidence. 3. What people do and how people think is swayed by history, biography, culture, and character. 4. People are continually choosing personal stories and these stories are constantly changing. 5. Narrative rationality is determined by the coherence and fidelity of the story, which measure a story's truthfulness and humanity. This paradigm suggests that people choose what they want to believe and that their beliefs are influenced by external factors. Communicating in the narrative enables people to share their understandings of how the world works and allows them to identify with one another, particularly if people share similar beliefs. Fisher's original theory was published in 1984 under The Narrative Paradigm: In the Beginning, however, he clarified his position in 1985 in The Narrative Paradigm: The Elaboration. Fisher writes that the narrative paradigm is a paradigm in the sense of a philosophical view of human communication; it is not a model of discourse as such. The primary function of the paradigm is to offer a way of interpreting and assessing human communication that leads to critique, a determination of whether or not a given instance of discourse provides a reliable, trustworthy, and desirable guide to thought and action in the world. It predicts that all normal human discourse is meaningful and is subject to the tests of narrative rationality (p 351. ==See also==