Shannon and Weaver identify and address problems in the study of communication at three basic levels: technical, semantic, and effectiveness problems (referred to as levels A, B, and C). Shannon and Weaver hold that models of communication should provide good responses to all three problems, ideally by showing how to make communication more accurate and efficient. The prime focus of their model is the technical level, which concerns the issue of how to accurately reproduce a message from one location to another location. For this problem, it is not relevant what meaning the message carries. By contrast, it is only relevant that the message can be distinguished from different possible messages that could have been sent instead of it. Semantic problems go beyond the symbols themselves and ask how they convey meaning. Shannon and Weaver assumed that the meaning is already contained in the message but many subsequent
communication theorists have further problematized this point by including the influence of cultural factors and the context in their models. The effectiveness problem is based on the idea that the person sending the message has some goal in mind concerning how the person receiving the message is going to react. In this regard, effectivity means that the reaction matches the speaker's goal.The problem of effectivity concerns the question of how to achieve this. Many critics have rejected this aspect of Shannon and Weaver's theory since it seems to equate communication with
manipulation or
propaganda.
Noise and redundancy To solve the technical problem at level A, it is necessary for the receiver to reconstruct the original message from the signal. However, various forms of
noise can interfere and distort it. Noise is not intended by the source and makes it harder for the receiver to reconstruct the source's
intention found in the original message. Crackling sounds during a telephone call or
snow on a television screen are examples of noise. One way to solve this problem is to make the information in the message partially
redundant. This way,
distortions can often be identified and the original meaning can be reconstructed. A very basic form of redundancy is to repeat the same message several times. But redundancy can take various other forms as well. For example, the
English language is redundant in the sense that many possible combinations of letters are meaningless. So the term "comming" does not have a distinct meaning. For this reason, it can be identified as a misspelling of the term "coming", thus revealing the source's original intention. Redundancy makes it easier to detect distortions but its drawback is that messages carry less information. == Influence and criticism ==