Social business software(Social
Business software), of which social project management is a subset, powers business performance based upon its ability to assist teams in managing exceptions. Because it is based on the concepts of Social Business Software in general, Social
Project Management software is differentiated from other collaborative project software by three key areas of functionality:
First, social project management software is embedded into the social network of the larger organization. One goal that Project management 2.0 systems realized was the need to create project-based collaboration systems. However, PM2.0 tools were often adopted at the project level, and not the enterprise level. This led to the situation where team members on several projects might have to use multiple tools for collaboration, depending on what project they were working on at that moment. Additionally, because of the fragmented nature of the tools used, little visibility existed to any person outside of the project team. Social project management is based upon the philosophy that the project team is one part of an integrated whole, and that valuable, relevant and unique abilities and knowledge exist within the larger organization. For this reason, Social Project Management systems are integrated into the collaborative platform(s) of an organization, so that communication can proceed outside the project boundaries.
Second, social project management software is organized around a formal project schedule, and all activities and collaborative functionality are linked to this schedule. While PM 2.0 tools stressed collaboration, many tools provided little to no actual project management capabilities. While this often worked very well for smaller projects, especially ones with distributed teams, it could not scale to enterprise-level projects. Social project management embraces the vision of seamless online collaboration within a project team, but also provides for the use of rigorous project management techniques.
Third, social project management software provides an
activity stream that allows the team, and its stakeholders to build
ambient awareness of the project activity and status. This is what makes social project management "social". The concept of
Ambient awareness enables distributed teams to build awareness in ways that previously was restricted to teams that were collocated. Using the Activity Stream paradigm, large distributed teams are provided with a constant stream of information regarding the project. While in the past, this kind of continuous communication might have been posited to create
Information Overload, this stream of small bits of information has been shown to create significant alignment between people working together, without overload. == See also ==