Reports on St Andrew's Healthcare, published by the
Care Quality Commission, are publicly available. The organisation has won multiple awards, including: • Complex Care Provider of the Year 2017, Healthcare Investor Awards • Mental Health Hospital of the Year 2016, Laing Buisson Awards • Healthcare Caterer of the Year 2016, Catey Awards • Mental Health Provider of the Year 2012, Third Sector • Mental Health Provider of the Year 2011, Third Sector The organisation's Nottinghamshire hospital for men detained under the Mental Health Act which houses patients with learning disabilities and autism was given an ‘overall inadequate’ rating by the
Care Quality Commission in January 2019 and placed in
special measures because of concerns about the use of seclusion policies. The hospital was taken out of
special measures in August 2019, and has been praised for the support offered to patients. In June 2019 the organisation's mental health hospital for children and adolescents in Northamptonshire was put in special measures by the
Care Quality Commission because the patients were found to be treated in an “uncaring, undignified and disrespectful” way. People in seclusion were left to sit or lie on the floor in rooms with no chair, bed, pillow, mattress or blanket. In February 2020 after it had been rated “inadequate” for the second time the unit’s capacity was downsized from 99 to 30 and action was taken against some staff members. In 2018 the organisation was featured in BBC Two documentary entitled
Girls on the Edge. The programme followed three families whose adolescent daughters had been sectioned under the
Mental Health Act to protect them from harming themselves. The film, made by Dragonfly Film and Television, won a Mind Media Award. in 2019 the Care Quality Commission found evidence of poor and selective reporting, falsifying of records, intimidation of staff, and active deception of their inspectors soon after the organisation had lost an
employment tribunal against a nurse who had been wrongly dismissed for whistleblowing. In 2020 the
Charity Commission began an investigation into concerns raised by the Care Quality Commission. In 2022
Northamptonshire Healthcare NHS Foundation Trust was co-ordinating efforts by five local community and mental health trusts to provide “targeted support” to improve the care quality provided by the charity. After an inspection by the
Care Quality Commission in July 2025, a restriction was placed on new admissions. 8 care workers were arrested on suspicion of wilful neglect and ill treatment.
NHS England issued a letter to NHS managers in March 2026 telling them to move 287 inpatients from the Northampton site. == Facilities ==