Except for complaints concerning election programming or solely related to privacy, complaints about broadcasting standards must first be made to the broadcaster. The complainant has 20 working days from the date of the original broadcast to submit a written formal complaint to the broadcaster, specifying the programme name, channel, date and time of broadcast, and the standard(s) believed to have been breached. The broadcaster must respond within 20 working days, or within 40 working days if an extension is requested. If the complainant is dissatisfied with the broadcaster's response, or receives no response within the required timeframe, the complaint may then be referred to the BSA. The BSA may uphold, not uphold, or decline to determine the complaint. If a breach is found, the BSA has the authority to order remedies such as broadcasting a statement, awarding costs to the Crown or the complainant, suspending advertising, or, in serious cases, prohibiting broadcasts for up to 24 hours. In rare cases, the BSA may also award costs against the complainant in favour of the broadcaster, particularly where a complainant files repeat frivolous, trivial, or vexatious complaints. Decisions of the BSA may be appealed to the
High Court within one month of the decision's release. ==Current members==