Super-complaint

Some of the super-complainants under the Office of Fair Trading scheme were: • Which? • National Consumer Council • Citizens Advice • Energywatch • Consumer Council for Water (formerly known as Watervoice) • Postwatch • Campaign for Real Ale • General Consumer Council for Northern Ireland What Car? magazine also applied, but was rejected. The organisations which can make super-complaints to the FCA are the General Consumer Council for Northern Ireland, Citizens Advice, the Federation of Small Businesses, and Which?. ==Examples==

• The first ever police super-complaint was filed by Liberty and the Southall Black Sisters and examined the sharing of crime victims’ and witnesses’ personal data with immigration authorities, recommending limited safeguards through an Immigration Enforcement Migrant Victims Protocol rather than a full firewall between policing and immigration enforcement. • Which? raised a super-complaints in April 2015 about misleading supermarket pricing practices such as where it was difficult for customers to compare unit prices or where product sizes were reduced but the price was not changed. • In March 2020, the Centre for Women’s Justice submitted a super-complaint alleging systemic failures in how police forces in England and Wales handled domestic abuse allegations involving police officers and staff. == See also ==