Hendricks graduated in 1991 from the
Hun School of Princeton in
Princeton, New Jersey. She earned a bachelor's degree in mass communications from
Arizona State University. Hendricks decided to pursue a career in television journalism after hearing
Walter Cronkite speak in one of her journalism courses at
Arizona State University. She started her news career in
Orange County, California, at
Comcast Cable then headed to
KESQ in
Palm Springs where she was a field reporter. It was at KESQ that Hendricks was able to meet the source of her inspiration, and interviewed Walter Cronkite for a piece on KESQ. After two years in the field she joined the
NBC affiliate
KMIR where she anchored a two-hour morning show. After a few years with KMIR, she headed to
Atlanta and joined CNN Headline News where she anchored the weekend and primetime news shows as well. She covered breaking stories. Hendricks also acted as an entertainment correspondent. While at CNN, she also anchored a CNN interactive news site on CNN.com. Hendricks moved back to Los Angeles from Atlanta to be part of an interactive news channel on
DirecTV. However, her work schedule and limited public exposure encouraged her to return to Headline News in September 2005. Susan has also become noted as a crime-victims advocate, getting particular recognition for her work on the
Delphi murders of two young girls in 2017. ==Personal life==