Talkback Live was billed as the first truly interactive television show. Merging new technology, the internet with television, viewers of the program could call-in like many of CNN's other talk style shows. Viewers could also fax or go online with partner
CompuServe to post their comments on the show's topic in a custom chatroom. Comments from faxes and
CompuServe were often incorporated into the show. What made the show interactive is that the host would allow panelist and audience members to respond to the fax and online comments. Also, the show partnered with MCI and American University in Washington, D.C. to have students and professors provide comments and questions via desktop video technology. During the first year, Talkback Live went on a 50-city tour. The show became part of an interactive facility at the Smithsonian's Museum of American History. Visitors to the 100-seat Information Age Theater were able to watch the show on a 12-monitor video wall and, one day a week, contribute their comments via videoconferencing.
Talkback Live originally aired from 1-2 PM EDT on CNN's domestic USA network, in the time slot previously occupied by
Sonya Live. The show was later pushed back to 3pm to make way for
CNN Today. CNN partnered with online service CompuServe to provide an online forum to host comments on the show's topics. This would later serve as the catalyst to CNN Online or what is now known as CNN.com. The interactive portions of
Talkback Live were developed by Chet Burgess, CNN's Executive Producer for Interactive Programming. Discount drug store chain Drug Emporium was a major sponsor of
Talkback Live during the first year of the show. General admission tickets to the show could be found in its Atlanta area stores along with a life-sized poster cutout of
Talkback Live host, Susan Rook.
Talkback Live would tackle hot button issues like abortion, sex education, homosexuality and race in America just to name a few. The show's topic was often influenced by what was happening in the news on that day. During the early days of
Talkback Live, many of the show's topics were about the
O.J. Simpson murder trial. The first show was repeatedly interrupted by coverage of the Simpson case. Many of
Talkback Lives panelists went on to further their careers after
Talkback Live. ==The hosts==