The plant takes water from the
Tideway during the last three hours of ebb, storing the water in a reservoir to minimise the salinity of the water processed. The water is first treated by a conventional
settlement and filtration before the salinity is removed by
reverse osmosis. Mineral salts, as found in the company's conventional water sources, are added before final purification. The plant is intended to be used during times of low natural water supply and exceptional demand. The operating licence dictates that the plant can only be operated if required by Thames Water's drought management plan, when the river flows at Teddington are less than 3000 megalitres per day. It can also be used in operational emergencies. In 2022, some industry sources said the plant had been effectively mothballed because of high running costs. It was not used in the
very dry conditions of summer 2022 because of "necessary planned work". Labelled a "white elephant" by MPs, Beckton has operated just three times by June 2023 since it opened and can only supply two-thirds of its planned 150 million litres a day. In 2023, Thames Water said difficulties sourcing the
carbon dioxide needed to make the water drinkable meant it would be unavailable until July 2023. By September 2025, the plant had run only five times providing about seven days of London's typical supply. It had cost £518 million in total, or about 7p per litre, about 28 times usual water cost. == Criticism ==