The book centers on the comparatively normal Lenore Beadsman, a 24-year-old
telephone switchboard operator who gets caught in the middle of a Cleveland-based character drama. Lenore deals with three separate crises: her great-grandmother's escape from a
nursing home, a
neurotic boyfriend, and a suddenly vocal pet
cockatiel. The controlling idea surrounding all of these crises is the use of words and symbols to define a person. To illustrate this idea, Wallace uses different formats to build the story, including transcripts from television recordings and therapy sessions, as well as an accompanying fictional account written by one of the main characters, Rick Vigorous. The manager of the nursing home, David Bloemker, repeatedly expresses himself in an overly elaborate style, only to have to reduce his own locutions to a much simpler form. For example, he tells Lenore that if they find her great-grandmother (also named Lenore), they will likely also find the other missing residents of the facility. Why? Because, she "enjoyed a status here — with the facility administration, the staff, and, through the force of her personality and her evident gifts, especially with the other residents [such that] it would not be improper to posit the location and retrieval of Lenore as near assurance of retrieving the other misplaced parties." The younger Lenore says that she doesn't understand all of that. Bloemker tries again: "Your great-grandmother was more or less the ringleader around here." This contrast of
baroque with simple speech is employed to comic effect, as well as to advance the more serious contemplation of language at the heart of the plot.
Major characters Many secondary characters are not included here. •
Lenore Beadsman: The story's protagonist. •
Rick Vigorous: Lenore's boyfriend, co-owner of the publishing house Frequent & Vigorous inside the Bombardini Building. •
Patrice LaVache Beadsman: Married to Stonecipher Beadsman III, with whom she has four children: John, Clarice, Lenore, and Stonecipher. •
Norman Bombardini: Owner of the Bombardini Building and the Bombardini Company. He believes that he can encompass the entire universe by eating obscene quantities of food, and then everything else. He becomes infatuated with Lenore. •
Stonecipher Beadsman III: Married to Patrice Beadsman, with whom he has four children: John, Clarice, Lenore, and Stonecipher. He is in charge of the company
Stonecipheco. •
Vlad the Impaler, later
Ugolino the Significant: Vlad is a cockatiel, and was a gift to Lenore Beadsman from Rick Vigorous. Vlad began frequently repeating phrases he heard others say, possibly after being given either an experimental baby food or LSD. •
David Bloemker: The director of the Shaker Heights nursing home when residents and staff go missing. •
Melinda Susan Metalman Lang, or
Mindy Metalman, or
Melinda-Sue: Childhood neighbour of Rick Vigorous. She was roommates with Clarice Beadsman at
Mount Holyoke College where she met her husband, Andrew Lang. •
Andrew Sealander Lang,
Wang-Dang Lang,
W.D.L., or
Andy: Married to Mindy Metalman. Speaks in an overblown Texan dialect. Once worked on the Great Ohio Desert (G.O.D.), Andy is hired by Rick Vigorous as a translator of "idiomatic Greek". •
Stonecipher LaVache Beadsman IV,
LaVache,
the Antichrist, or
Stoney: Brother of Lenore and a current student of
Amherst College, where he is nicknamed "the Antichrist" for his devilish appearance. LaVache has had an artificial leg since birth. ==Themes==