For the first concerts of the tour (what would become an 11-show residency in Rosemont, Illinois), 180,000 tickets were sold within three hours, meriting comparison to
Bruce Springsteen's 1999–2000
reunion tour comeback success. As the tour progressed,
Ticketmaster began having issues handling the high demand for tickets. 53,000 tickets were sold for the
Atlanta shows, despite fans waiting for more than two hours due to technical issues by the ticket distribution company. Many arena's ticket sales records have been held by Brooks from his previous world tours; these have since been broken by Brooks again. The tour broke the record for most tickets sold for concerts in a single North American city (more than 201,000 tickets for a residency in
Minneapolis). An issue that arose beginning with the first concerts on the tour has been high
ticket resale prices. For example, tickets for the seven-show residency in
Dallas were being resold online for an average price 21% higher than face value. Because of Ticketmaster's anti-resale policies, Brooks chose the company to be the official ticket sales company for the tour. Despite the optimism for a lack of extreme resale prices, Ticketmaster's partner resale sites and services began allowing individuals to sell marked-up tickets anyway. In the first weeks of the tour, Atlanta tickets were posted for sale on
TicketsNow for as much as nearly 470% higher than face value (i.e. a $71.50 ticket being sold for $405). Brooks, a long-time proponent of banning increased price ticket resales, called out those marking up ticket prices, saying his ultimate goal is making concerts affordable regardless of seat location.
System crashes Most venues featured on the tour opt for Ticketmaster as the only official ticket sales merchant. However, some venues have chosen to use either other companies, or their own ticket selling resource. High ticket demand has a pattern of causing stress on these alternative systems. On September 18, 2015
AXS, the merchant selling online tickets to Brooks'
San Diego shows, became overwhelmed by demand for tickets and was forced to halt the sale; tickets were later sold the following week. A similar situation occurred on March 18, 2016 when
Fargo, North Dakota's
Fargodome independent ticket sales website crashed, prompting a later sales date as well.
Cancelled and rescheduled shows Due to conflict with the
2015 Stanley Cup Finals, Brooks was forced to cancel all June 2015 concerts at the
Amalie Arena in
Tampa, Florida. These shows have not yet been rescheduled. In anticipation of the
January 2016 United States blizzard, Brooks rescheduled two concerts at the
Royal Farms Arena in
Baltimore for the following weekend. Brooks was also forced to reschedule two concerts in October 2016 at the
Amway Center in
Orlando, Florida due to
Hurricane Matthew. In anticipation of the storm, his Thursday and Friday night shows were moved to Saturday and Sunday afternoon. Brooks also announced three concerts in Croke Park, Dublin, Ireland, in early 2014. This was subsequently extended to five shows, which led to conflict between Aiken Promotions and Dublin City Council, who would only grant permission for three of the five shows. Brooks, committed to all five shows, subsequently cancelled all the Irish tour dates. ==Stage design==