The Ladder was released on vinyl and CD in September 1999 by
Eagle Records in the UK and by Beyond Music in the US. It was a greater commercial success than
Open Your Eyes in both countries after the latter had failed to enter the
UK Albums Chart. For its one-week presence on the UK chart, the album reached No. 36 for the week of 2 October 1999. In the US, the album peaked at No. 99 on the
Billboard 200 chart during its two-week stay in the same month. The album included a digital preview of the game
Homeworld which was also included when
The Ladder was reissued for the Yes album compilation box set,
Essentially Yes (2006). In October 1999, Jason Warburg reviewed the album in for The Daily Vault, giving it a "C+" rating. He recognised the band were looking back at its 1970s output yet looking forward to create a "new definition of 'The Yes Sound'" which he welcomed, particularly with "Homeworld (The Ladder)", an example of how the group "can unquestionably still tackle the sprawling, multi-themed rock numbers that were once its bread and butter". However, Warburg thought Yes continues to struggle to "define itself" yet blended its progressive 1970s and pop-oriented 1980s sound better on
The Ladder than
Open Your Eyes, and Anderson's "New Age blather" and "airy optimism" in his lyrics hurts the music at times. In the
Daily Herald in the Chicago area printed a positive review by Rick Baert. He gave the album four stars out of five, and also welcomed the band's return to elements of their musical roots which he said were missing from
Talk (1994) and
Open Your Eyes, noting the opening track as "traditional Yes". "It Will Be a Good Day" reminded Baert of "The Revealing Science of God" from
Tales from Topographic Oceans (1973) and "The Messenger" of
Fragile, and noted "If Only You Knew" as a rare "believable love song" by the band that comes off as authentic. In a retrospective review for
AllMusic, Bret Adams gave the album three stars out of five. He praised Fairbairn's choice of not overproducing the album which he felt Fairbairn had done on previous albums by
Kiss and
Aerosmith. Anderson, Howe, and Squire, Adams thought, had "fine moments" and noted White's drumming "consistent". He thought "Homeworld (The Ladder)" was a "tight performance" and noted the "supple vocals/acoustic guitar/piano coda" as its strongest section, but rated "Face to Face" as the album's strongest track and "New Language" the album's best long form song. Longtime supporter of the band and biographer
Chris Welch praised Fairbairn's "sensitive, disciplined" production and Plotnikoff's engineering gave a "cohesion, clarity, structure and a strong live feel to the album". He thought each song had its own unique identity yet "seemed linked to a common cause", and pointed out that the band's sparing use of instrumental power enhanced the music. Welch highlighted "Face to Face", a track he felt "had some of the most joyful playing heard on a Yes album in many moons". ==Tour and aftermath==