The office is eager to welcome Sabre CEO Jo Bennett to Scranton, and are dazzled by her
Southern ways. Jo announces that in addition to paper, the Dunder Mifflin branches will now sell Sabre printers. When Jo finds out about the two branch managers, she says either
Michael Scott or
Jim Halpert must go back to being a salesman. Both are initially reluctant to be demoted, but
Pam Halpert points out to Jim in the Sabre manual that since Sabre has multiple incentive programs and no cap on sales commissions, he would make much more money being demoted back to salesman. Jim tells Michael that he will go back to sales and Michael can keep his sole manager spot, and Michael is delighted. However, when Michael learns about the sales commission benefit from
Oscar Martinez, he sweet talks Jo into demoting him instead. She complies to his demands due to his greater experience, and Michael gloats to Jim. Meanwhile,
Andy Bernard decides to give
Erin Hannon a
Valentine's Day card as a way of getting her to ask him out. However, to avoid suspicion, he gives one to everyone in the office. Erin receives a friendly one from him, but
Kelly Kapoor accidentally gets a much more romantic one. Kelly is touched and shows Erin, who is surprised and disappointed. Kelly develops a romantic crush on Andy and publicly kisses him. Learning of his mistake, he sends out an email to everyone in the office claiming that he does not like any of them more than a friend. An angered Kelly confronts him, and he admits that there is one person whom he likes, but does not say who. Erin is relieved that he does not like Kelly in that way. As Michael sets up his desk at the sales section,
Dwight Schrute calls a meeting with
Ryan Howard to think of ways to take Jim down. Ryan angers Dwight with his tardiness and
The Lord of the Rings references. They ultimately try getting Nick, the new IT worker, to give them Jim's computer password, but he refuses. Meanwhile, Michael has a difficult time adjusting back to sales, particularly since he can no longer command Erin's services and is exposed to
Phyllis Vance's noxious
flatulence, a side effect of her new allergy medication. He confides to Jim that he wants the manager job back and they both tell Jo. While frustrated by their fickleness, she allows them to switch. Michael and Erin celebrate his return to his office, and Dwight taunts Jim about his demotion. In a return to his old ways, Jim dips Dwight's tie in his coffee while Pam grins, prompting Dwight to yell “Michael!” At the end of the episode, Dwight and Ryan decide to go out for drinks to celebrate Jim's demotion, but they instead end up arguing about where to go. ==Reception==