External sources
• IBM's product page: http://www-01.ibm.com/software/tivoli/products/service-auto-mgr/ • Review of the 7.1 release (2009): http://www.enterprisemanagement.com/research/asset.php?id=1125 • News items on IBM's Cloud offerings (2009): http://www.eweekeurope.co.uk/news/news-it-infrastructure/ibm-embraces-corporate-cloud-1140 ; http://www.eweekeurope.co.uk/news/news-cloud-computing/ibm-releases-more-cloud-computing-tech-2001 • Tivoli community Cloud focus: http://www.tivoli-ug.org/communityfocus?page=c_focus_automation