Originally planned in the late 1960s by the Mafco Company (the former shopping center development division of
Marshall Field & Co.), the skyscraper was eventually built in 1975 by Urban Retail Properties, a company led by
Philip Morris Klutznick and his son
Thomas J. Klutznick. The project received a J.C. Nichols Prize from the
Urban Land Institute in 1986. Modernist architect
Edward D. Dart, of
Loebl Schlossman Bennett and Dart, was the chief architect. The tower section is a 78-story, 859-foot (262 m) reinforced concrete slab, faced with gray marble, and is the twelfth tallest building in Chicago and the twenty-sixth tallest in the United States. When built, it was the tallest reinforced concrete building in the world. It contains a
Ritz-Carlton hotel,
condominiums and office space, and sits atop a block-long base containing an atrium-style retail mall that fronts on the
Magnificent Mile. Water Tower Place's opening changed the economic dynamics of the Magnificent Mile by bringing middle-class shops to what had been a street dominated by luxury retailers, tony hotels, and expensive apartments. It shifted downtown Chicago's retail center of gravity north from State Street to North Michigan Avenue. Richard A. Meyers Realty, Inc. and Urban Investment and Development took an entire floor in the Blair Building, 645 N. Michigan Avenue, and built several full-scale condominium units, several blocks away from the site. This combined marketing approach produced sales of over 100 units before the building was ready for occupancy, a pace that surpassed units ready for occupancy in competing buildings during the same period. In 2001, a program of refurbishments was begun, including enclosing the exterior arcade along Michigan and adding a loading dock in the middle of the block for additional retail space. Also included were updates to the escalators and fountains leading into the mall from North Michigan Avenue lobby, as well as enhancements to the sidewalk areas, the mall's exterior facades, and department store entrances. Some of the changes included the addition of exterior glass walls and display areas for the department stores, some small specialty retail space in the renovated lobby area, and large exterior rounded, corner glass bay windows and lighted "fins" on the North Michigan Avenue and side street exterior walls of the mall. These last additions broke up the boxy nature of the original architecture and added some dimension and scale to the monolithic marble walls. The interior fountain between the escalators leading from the North Michigan Avenue lobby were also updated with a tiered "pop jet" fountain with cascading waterfalls and balls of water, controlled by computer-based choreography.
The Rouse Company acquired the center in 2002 during the breakup of the then Dutch-owned
Urban Shopping Centers. In 2008, a 3-story
American Girl Store replaced
Lord & Taylor, which closed in spring of 2007.
Oprah Winfrey acquired four condominium units in the building. The condos were sold in 2015 and 2016 for slightly more than what she paid. On August 14, 2020,
WGN-TV announced
Macy's would be leaving, although they declined to give a comment. Then in September 2020, Macy's reopened their store and all operations will continue. On January 5, 2021, it was announced that Macy's would be closing as part of a plan to close 46 stores nationwide. The store officially closed its doors on March 21, 2021. This was a part of the early 2021 downsizing by
Macy's, Inc. In 2022,
Brookfield Properties turned the building over to their lender,
MetLife Investment Management, due to numerous retail vacancies following the closing of
Macy's, the impact of the
COVID-19 pandemic, and increasing crime along the
Magnificent Mile. In October 2023, it was reported that the top five floors of the shopping mall were for sale, for conversion to office space. MetLife plans to downsize the mall, which suffers from significant vacancies, to only the first three floors of the podium structure. In April 2026 Water Tower Place announced a $170 million overhaul of the property. The redevelopment will refresh the building facade along Michigan Avenue, overhaul the ground floor for new retail space, and reconfigure upper levels of the tower for flexible commercial and medical real estate. ==The Ritz-Carlton, Chicago==