Griffith was appointed president and chief executive officer and elected to the Board of Directors of The Progressive Corporation in July 2016. She was the first female to hold this position in the history of the company. Griffith joined Progressive as a claims representative in 1988 and has served in many key leadership positions during her tenure. She held several managerial positions in the Claims division before being named Chief Human Resources Officer in 2002. As Chief Human Resources Officer, Griffith launched Progressive's first-ever diversity and inclusion program, establishing the Progressive African American Network and LGBT Plus in 2007. In 2008, she returned to Claims as the group president, overseeing all claims functions. Prior to being named Chief Operating Officer of Personal Lines, Griffith was President of Customer Operations. In 2018, Griffith was elected to the
Fedex board of directors. ==Recognition==