The trust keeps unusually high-quality performance data and uses the
VitalPac observations system, the
Datix incident reporting tool and Allocate's
HealthRoster staffing software. This formed the basis of a study, led by
Alison Leary, professor and chair of healthcare and workforce modelling at
London South Bank University along with colleagues Dr Rob Cook
Wolfram and Dr Sarahjane Jones
Birmingham City University at which demonstrated a significant relationship between the number of nurses on duty in hospitals and 40 indicators of patient care and outcomes. These included slips, trips, and falls, sickness, blood pressure, respiratory rate and temperature. The study, commissioned by
Jane Cummings of
NHS England was leaked shortly after the
National Institute for Health and Care Excellence abandoned its work on safe staffing in hospitals. It was the first large teaching trust in England to have eliminated two-year waits for elective care in 2022. In 2019, the trust announced that it was dispensing with the
blood courier services of Warwickshire and Solihull Blood Bikes, and their services would be replaced by a commercial contract with QE Facilities Limited, a subsidiary company of
Gateshead Health NHS Foundation Trust. == Incidents ==