Waste Connections's primary business is to provide solid waste collection and disposal services. It most often does this through contracts with municipalities to collect the waste in that municipality, for an agreed-upon rate. It also provides services directly to residential, commercial, or industrial customers. In addition, Waste Connections runs
landfills for waste disposal (82 solid waste landfills as of September 2019). In Q3 2017, 67% of revenue was from solid waste collection, 21% from solid waste disposal and transfer, 4% from recycling, 5% from its oil industry waste operations, and 3% from other sources. Waste Connections expects to see additional revenues for their
Materials recovery facilities (MRF) as these laws take effect.
Incidents In September 2019, the investigative journalism program
CBC Marketplace installed trackers into bales of plastic and commissioned three
plastic recycling companies to process them:
GFL Environmental, Merlin Plastics, and Waste Connections Canada. Merlin Plastics shredded and recycled the bales and GFL Environmental incinerated the bales in a
waste-to-energy facility. Trackers indicated that Waste Connections dumped the plastic bales into a landfill in
Richmond and a junkyard in
Surrey, British Columbia instead of recycling them. The company responded "There was some miscommunication and the driver took this load to a waste facility". In March 2024, Waste Connections opened a relief fund to Val Verde, Live Oak, Hasley Hills, Hillcrest Parkway, Hasley Canyon and Stevenson Ranch residents pay to mitigate noxious fumes that leaked from their
Chiquita Canyon Landfill in
California. The company states that at least $25 million will be available through the fund, and that they distributed air purifiers to the residents. In June, the EPA announced there was an on-going investigation to the landfill and that Waste Connection could face $59,000 per day in civil penalties if they do not comply with regulations. ==Corporate structure and leadership==