In a 2019 interview with
the Recording Academy, Boyz II Men member
Nathan Morris said the music video was one of his two favorites out of all the videos the group had ever made. Directed by
Wayne Isham, it was filmed at
White Sands National Park in New Mexico.
Synopsis The music video features a woman (played by
Tyra Banks) walking through a desert setting and holding a glass ball. The camera zooms in on the ball to reveal an aerial view, from a helicopter, of Boyz II Men standing atop a sand dune inside the ball. Shots of a string orchestra and guitarist playing along are interspersed throughout as the group sings the song. Clips of both the woman and the group walking and running across the dunes are also shown. Some scenes feature a rippling effect that mimics water. The video ends with the woman holding the glass ball once again and the camera zooming out to show her watching the group walk away inside it.
Reception In a brief throwback-to-1995 piece,
Essence magazine jokingly commented that the video "has more white-on-white sets than, well, the
Essence Festival", but also said that it was "full of more 90s goodness" and concluded with "We love it". Pop culture website
Vulture listed the outfits worn in the video by Boyz II Men as one of the forty "matchiest" of their careers, stating that the group's clothes, like their music, were "always harmonious". The music video received two
MTV VMA nominations for
Best Cinematography and
Best R&B Video at the
1995 MTV Video Music Awards but did not win. It was additionally nominated for
Best R&B/Soul Single – Group, Band or Duo at the
1996 Soul Train Music Awards, but lost to
TLC's "
Waterfalls. ==Live performances==