The key actors at the policy level in the sector are the Ministry of Energy, Mining, Water and Environment in charge of water resources management and the Ministry of Interior in charge of water supply and sanitation. At the level of service provision, key actors are the national electric and water utility ONEE, 3 private operators and 13 municipally owned utilities. The country's largest city,
Casablanca, is served by the private operator Lydec. In addition to the above institutions, seven basin agencies are in charge of water resources management. These institutions are, however, still relatively weak. Overall, the sector is characterized by a complex and fragmented institutional framework, which - according to a 2004 World Bank report - "has hindered the formulation of a comprehensive sector-wide vision and the establishment of coherent policy objectives".
Policy and regulation The highest political authority in the Moroccan water sector rests with the Higher Council for Water and Climate (''Conseil Supérieur de l'Eau et du Climat'') under the Prime Minister and the Honorary Presidency of the King. It was created in 1996, replacing an earlier Higher Council created in 1981. It includes representatives of all the Ministries involved in water, representatives of regional governments and water user associations, as well as academics, professional associations and trade associations. Although the council is supposed to meet once a year as per its founding decree, it last met in 2001. Its last previous meeting was held in 1994. According to the same decree the secretariat function for the Council is assured by the Ministry of Public Works. However, all water-related functions were moved from the Ministry of Public Works to the newly created Ministry of Water and Environment in 2002. Within the government of Morocco responsibilities for water supply and sanitation are shared by various Ministries. The Ministry of Energy, Mining, Water and Environment (''Ministère de l'Energie, des mines, de l'eau et de l'environnement
) is in charge of water resources management and bulk water supply, while the Ministry of Interior is in charge of supervising water distribution and sanitation carried out by municipal utilities. Within the Ministry of Interior the Direction de l'eau et de l'assainissement
(DEA) assists local governments with water and sanitation issues, and plays an active role in planning, implementing, and supporting the operations of basic water and sewerage infrastructure. The Directorate of Public Utilities and Concessions (DRSC), also in the Ministry of the Interior, monitors the performance of Régies'' and concessions Certain sector responsibilities are within the realm of other Ministries. The Ministry of Public Health (Ministère de la santé publique, MSP) is the main water quality regulator in the sector, responsible for setting and enforcing public health drinking water standards. The Directorate of Public Corporations and Privatization of the Ministry of Finance oversees the fiscal aspects of public utility operations, and the contracting of concessions. Furthermore, an Interdepartmental Commission on Prices approves proposals for tariff increases.
Water resources management in central Morocco is the country's longest river. Besides being an important source of water for irrigation, it supplies most of the drinking water for the country's largest city,
Casablanca Nine river basin agencies are responsible for the management of water resources in Morocco. River basin agencies have a number of important responsibilities. They authorize water abstractions and wastewater discharges for all users, based on a basin master plan (''Plan directeur d'aménagement intégré des ressources en eau'', PDAIRE) that they prepare. They also collect charges for abstraction and effluent discharges. They are also supposed to provide financial help and technical assistance to service providers for the prevention of water pollution and the efficient use of water resources. They also monitor the quality and quantity of both surface and groundwater and are in charge of managing water-related emergencies. Finally, they should increase public awareness about water resources. The agencies cover the following basins ranked in the order of the available water resources in each basin:
Sebou River,
Moulouya River,
Oum Er-Rbia River,
Bou Regreg River,
Tensift River,
Loukkos River and the
Souss-Massa basin, Ziz-Er Gheris et Sakia el Hamra-Oued Eddahab. The means available to the basin agencies are largely insufficient to carry out their functions.
Service provision There are four categories of urban service providers in Morocco: private concessionnaires (38% of urban water customers), municipal utilities (31%), the national public company ONEE (28%), and municipalities providing services directly (3%). De jure, according to the municipal code of 1976 (
Charte Communale), amended in 2002 and 2008, public services such as water supply, sewerage and electricity distribution are the responsibility of municipalities (
communes). There are 1,547 municipalities in Morocco, including 249 urban and 1,298 rural municipalities. As mentioned above, some municipalities have delegated service provision to private concessionnaires. In other municipalities the
Régies provide these services, often not on the basis of a specific contract. In the smaller municipalities ONEE often provides services, either with or without a contract (
contrat de gestion déléguée) with the municipality. In the case of sewers, many smaller municipalities still provide this service directly, although there is a policy to gradually transfer sewer services to ONEE. The 2008 amendment to the municipal code allowed for the creation of municipal associations (''groupement d'agglomérations urbaines'').
Private concessions on the Straits of Gibraltar are run by the private company Amendis, a subsidiary of
Veolia Environnement of France Several private multi-utility concessionaires provide drinking water, sewerage services and electricity in
Casablanca,
Rabat,
Tangier, and
Tetouan. Lydec, the concession holder in Casablanca, is owned by
SUEZ Environnement (51%), the Moroccan insurance company RMA Watanya (15%) and the Moroccan investment company FIPAR-Holding (19.75%). In addition, 14.25% of the shares are traded on the Casablanca stock exchange since 2005. Amendis, a subsidiary of the French multi-national
Veolia Environnement, is the concession holder in Tangier and Tetouan. In 2013, Veolia sold its Moroccan subsidiary Veolia Environnement Maroc that holds the concession to the British
private equity group
Actis Capital for €370 million after requests for tariff increases had been denied by the authorities. The company had also been criticized for failing to reach its investment targets, in particular concerning access to the poor. UAE-based Averda is the current concession holder in Rabat, having won a seven-year contract set to expire in 2022. A fourth concessionnaire provides bulk water to Casablanca.
Municipal utilities: Régies autonomes was transferred to ONEP after the municipal utility RADEEN was unable to clean up the Nador lagoon 12 specialized municipally owned public operators called
Régies autonomes provide water in 12 medium to large cities. The same operators also provide sanitation in 11 cities and electricity distribution services in 7 cities. The largest of the cities served by
Regies autonomes are
Agadir,
Fez,
Marrakesh,
Meknes and
Oujda. Regies also exist in
Chaouia,
El Jadida,
Kenitra,
Larache,
Safi,
Tadla and
Taza. Many of these utilities are owned by several municipalities (
Régies intercommunales). The ''Régie Autonome de Distribution de l'Eau et de l'Elecricité de Nador'' (RADEEN) was taken over by ONEP in about 2007 as a result of the utility's failure to properly to clean up the highly polluted lagoon of Nador.
The national utility ONEE ONEE (''Office National de l'Electricité et de l'Eau Potable'') is an electric utility and a bulk water provider that produces 80 percent of the country's drinking water and sells much of it to the
Regies and the private concessionnaires. It also distributes water directly to customers in about 500 medium to small towns. ONEE has also taken over sanitation services in more than 65 of the towns where it distributes drinking water by 2009, and it is expected to take over sanitation services in a total of 191 towns by 2017. Furthermore, ONEE provides water through standposts to one third of the rural population that has access to an improved source of water. ONEE («Office national d'électricité et d'eau potable») was created through as alliance of the power company ONE and ONEP.
Direct service provision by municipalities: Régies directes 40 municipalities in small towns serve 3 percent of urban customers with water (
Régies directes) through "non-professional and underfunded municipal departments".
Fassi Fihri, General Director of ONEP, was the President of AMEPA as of November 2009. == Financial aspects ==