There are four platforms, two of which, platforms 1 and 2, are located on the fast lines and are where most trains stop. Platforms 3 and 4 are on the slow lines and are used infrequently, mainly where faster services are booked to overtake stopping services on this stretch of line (This is most common in the Liverpool-bound direction). The platform layout consists of three structures: • Platform 1 - single faced, on the Up Fast line. • Platform 2-3 - double faced, between the Down Fast line & Up Slow lines. • Platform 4 - single faced, on the Down Slow line. All platforms have a basic glass and metal shelter approximately halfway along; the central island platform (2–3) is fully enclosed, whereas the outer platforms have single sided ones. Help points are provided for emergency use and for train running information (there is also a P.A system in place to provide automated service announcements). In 2020 the station had new dot-matrix public information screens installed inside the glass shelter areas along the platforms. The station building on the over bridge has a staffed booking office that is open during hours when trains are serving the station, this is operated by
Northern Trains though sponsored by
Merseytravel. There is no step-free access to the platforms, as the footbridge from the ticket office to platform level has stairs. ==Services==