. The
Healthcare Commission and its successor the
Care Quality Commission (CQC) have inspected Weston General Hospital and published their findings. In the 2005/2006 period, on the quality of the healthcare it provided, the hospital was rated as weak on a four-point scale of weak, fair, good and excellent. This placed the hospital in the bottom performing 9% of trusts in the country. On the same scale, the hospital's use of resources was also rated weak, placing it in the bottom 37% of trusts in the country. In the 2006/2007 period, the hospital's quality of healthcare score was upgraded to fair, but its use of resources rating remained at weak. The hospital, like others, has had problems with hospital-acquired infections such as
MRSA and
Clostridioides difficile (C.diff). In 2003, the trust had the highest rate of MRSA infections in the country. In August 2007, the hospital was criticised in the local press following the death of a 75-year-old cancer patient from C.diff. Responding, the hospital stated that it had reduced infection rates by 25% through 2007. Performance figures released by the trust in September 2007 showed that hospital-acquired infection rates had fallen further, with just one case of MRSA in August and 18 of C.diff, compared with more than 30 just a few months previous. These improvements were attributed to a new "bare below the elbow" initiative to ensure that staff clean their hands and wrists, plus regular steam cleaning of patient beds. On 7 July 2003,
BBC Television programme
Inside Out broadcast allegations from a
whistleblower that senior management within the hospital were putting pressure on employees to manipulate waiting list statistics to make them look more favourable. An independent enquiry in 2004 concluded that this manipulation did take place. In 2006, one of the managers named by
Inside Out lost a
libel case against the BBC, which had alleged that she was involved in the falsification of waiting lists. Waiting list issues continued, and in 2006 the hospital was one of only eight in the country that failed to reduce waiting times for treatment. The trust was forced to borrow £7.7million in June 2016 because it was having trouble retaining clinicians. Since June 2017, the trust has been forced to close the hospital's emergency department overnight after warnings from the CQC that it was overcrowded, understaffed and unsafe, and relying on
locum staff. In April 2021,
Health Education England removed ten foundation year one doctors on placement in the hospital. It was said: "The working conditions for medicine trainees at Weston General Hospital were unacceptable, with junior medical staff frequently left without adequate senior supervision and support on understaffed wards. The trust was not meeting the standards we require." ==Voluntary organisations==