On June 12, 2018, Massachusetts Governor
Charlie Baker announced that two daily round trip trains (then called
New Haven–Springfield Shuttle) would be extended to in 2019 as a pilot program. By February 2019, the two-year pilot was expected to begin in June 2019; however, by that May it was delayed to later in the year. On August 30, 2019, the
Valley Flyer program began with a 5:45 am departure south from
Greenfield. As a basis for continuing the
Valley Flyer permanently,
MassDOT set a goal of attracting at least 24,000 new riders per year during the pilot program. To this end, the 2020 Massachusetts state budget provided $250,000 to market the program. Thewatsons—a New York-based ad agency that has worked with
Grand Central Terminal and CTrides—was contracted in fall 2019 to create the marketing campaign. From March 30, 2020, to July 26, 2021, one daily round trip was suspended due to the
COVID-19 pandemic. In October 2022, MassDOT and Amtrak announced that the
Valley Flyer service had matched projected ridership and would be made permanent.
Proposed extension In the 2021 Vermont Rail Plan,
VTrans modeled the potential extension of one daily
Valley Flyer round-trip north from Greenfield to
White River Junction, Vermont, and south from New Haven to
Washington. This service would further supplement the
Vermonter by doubling its frequency at four stations in
Vermont and one in
New Hampshire. VTrans forecast that this extension would attract an additional 30,500 to 50,200 riders per year by 2040. VTrans also considered extending a second daily
Valley Flyer round-trip north to
Brattleboro, but dropped this idea since the station lacks a
turning mechanism. ==Service==