Facebook Messenger Yalochat introduced a variety of services on Facebook Messenger in 2016, shortly after Facebook launched its chatbot platform. In April 2017, it announced that its chatbot with Aeroméxico had added an artificial intelligence component to the Facebook Messenger bot.
WhatsApp In October 2017, Aeroméxico announced that together with Yalochat it would launch services on the new enterprise platform of
WhatsApp, the world's most popular messaging platform, and that it would be the first airline in
The Americas to do so. Services available via WhatsApp include shopping for and purchasing flights, making changes, checking in and obtaining a boarding pass, and tracking a flight. It includes both an
artificial intelligence-powered chatbot, and chat with the airline's human agents.
WeChat In February 2018 Yalochat announced the opening of its office in Shanghai, China and that it had begun offering services on
WeChat, China's most popular messaging app. ==References==