In 2012, the ZOB recorded around 64,000 arrivals and departures with more than 3.2 million passengers and visitors, In 2014, there were around 175,000 arrivals and departures and almost nine million passengers handled. The number of departures rose to 208,000 in 2015 and 214,000 in the following year, but in the course of market consolidation the number of departures dropped to 166,000 in 2017, with the number of passengers remaining almost unchanged at around six million. A corridor between 230,000 and 344,000 arrivals and departures is expected for 2019. According to the IOB, 55 bus companies regularly use the ZOB, another ten companies stop at it in occasional traffic. From here, their lines connect Berlin with many parts of Europe. Due to Berlin's geographical location, the ZOB Berlin plays a special role as a gateway to
Eastern Europe. The importance of the ZOB for the German capital is underlined, among other things, by its proximity to the exhibition grounds. Thus the ZOB is used particularly strongly to the
trade fairs, like the
Berlin International Green Week (IGW), the
ITB Berlin (ITB) or the
Internationale Funkausstellung Berlin (IFA) ==Basic Overhaul and Capacity Expansion==