In December 2018, Zoox became the first company to gain approval for providing self-driving transport services to the public in
California. By July 2018, according to
Bloomberg, Zoox had raised $800 million in venture capital, at a valuation of $3.2 billion.
Draper Fisher Jurvetson is an investor in the company. In September 2020, Zoox became the fourth company in the State of California to receive permit to test driverless automobiles on public roads. On December 14, 2020, Zoox showcased a fully autonomous, all-electric, purpose-built vehicle that is capable of driving up to 75 mph. On March 20, 2019,
Tesla, Inc. filed a lawsuit against Zoox and several now-former Tesla employees (who left Tesla for employment at Zoox) alleging theft of Tesla's proprietary information and trade secrets related to warehousing, shipping, and logistics in late 2018 and early 2019. The lawsuit was settled for an undisclosed sum in April 2020 where Zoox "acknowledged that certain of its new hires from
Tesla were in possession of Tesla documents pertaining to shipping, receiving, and warehouse procedures when they joined Zoox's logistics team". In July 2022, Zoox self-certified that its purpose-built, fully autonomous, all-electric passenger vehicle met the existing US
Federal Motor Vehicle Safety Standards (FMVSS) without the need for regulatory changes or exemption requests. The US
National Highway Traffic Safety Administration (NHTSA) has not granted Zoox an exemption from rules requiring vehicles to have controls including a steering wheel and pedals, and has an open investigation into this claim. In 2023, Zoox was given approval by the
California Department of Motor Vehicles (DMV) to begin testing self-driving robotaxis on open public roads with passengers on board. The DMV provided Zoox with a limited permit to operate on roads at speeds of up to 35 miles an hour at a designated area around its Foster City headquarters. In June 2023, Zoox expanded its facilities and operations to Las Vegas, Nevada, after being authorized by the
Nevada Department of Motor Vehicles to operate its autonomous robotaxis on public roads. In May 2024, the NHTSA launched an investigation into potential flaws in Zoox vehicles after two rear-end collisions involving motorbikes and Zoox vehicles. On August 6, 2025, the NHTSA issued an exemption for Zoox driverless vehicles under its newly expanded Automated Vehicle Exemption Program. All of the purpose-built vehicles manufactured by Zoox and operating on public roads in the United States are now covered by this exemption. The Audit Query is now closed. On September 10, 2025, Zoox officially began the robotaxi service in Las Vegas as an initially free service to transport riders to and from fixed destinations along the
Las Vegas Strip, with plans to expand to more resorts and entertainment spots in the coming months. On November 18, 2025 Zoox launched its robotaxi service to the public in San Francisco, marking a significant step in the company’s commercial progress. Operating through the "Zoox Explorers" program, the company began offering free rides to select users in its purpose-built autonomous vehicles within neighborhoods like SoMa and the Mission District. This launch directly accelerates Zoox's competition against Waymo, the Google subsidiary that already operates a fare-charging, driverless service in the city. There is currently a waitlist but Zoox hopes to completely remove the wait list by 2026 as it adds more robotaxis to its fleet. == Accidents ==