On March 18, 2020, the
U.S. Census Bureau issued a
press release by Director
Steven Dillingham announcing that 2020 census field operations would be suspended for two weeks until April1, 2020, due to the
COVID-19 pandemic. On March 27, 2020, the agency announced it would temporarily suspend in-person interviews for its on-going surveys. The agency claimed that staffing adjustments at its call centers due to implementing health guidance had "led to increases in call wait times, affecting different languages at different times". According to its own documentation, the U.S. Census Bureau continued to pay 2020 census employees even though field operations were supposed to be suspended. On March 28, 2020, the U.S. Census Bureau issued another press release announcing 2020 census field operations would be suspended for an additional two weeks, through April 15, 2020. Census Bureau officials communicated to the media that on March 27, 2020, they learned an employee had tested positive for COVID-19 at the agency's National Processing Center in Jeffersonville, Indiana, which the agency kept open during the suspension, claiming they would "transition to the minimum number of on-site staff necessary to continue operations". The agency announced on April 10, 2020, that it took steps to make "more employees available to respond to requests" at the call centers. In a joint statement on April 13, 2020,
U.S. Department of Commerce secretary
Wilbur Ross and U.S. Census Bureau director Steven Dillingham announced further operational adjustments to the 2020 census due to
COVID-19 health and safety concerns. In the statement, it was explained that "steps [were] being taken to reactivate field offices beginning June 1, 2020", "in-person activities, including all interaction with the public, enumeration, office work and processing activities, [would] incorporate the most current guidance to promote the health and safety of staff and the public" including "
personal protective equipment (PPE) and
social distancing practices". The inspector general's memo asked how the Bureau would address staff and enumerator safety. Dillingham's April 15 letter: To ensure the completeness and accuracy of the 2020 census, the Census Bureau is seeking statutory relief from Congress of 120 additional calendar days to deliver final apportionment counts. Under this plan, the Census Bureau would extend the window for field data collection and self-response to October 31, 2020, which will allow for apportionment counts to be delivered to the President by April 30, 2021, and redistricting data to be delivered to the states no later than September 30, 2021. On April 24, 2020, Dillingham and other Census Bureau officials briefed the
House Committee on Oversight and Reform on the agency's response to the COVID-19 emergency. This briefing came after many requests from the committee since March 12, 2020, including a last-minute cancellation on April 20, 2020. In the briefing,
Albert E. Fontenot Jr., the associate director for decennial census programs, explained that the bureau was planning a "phased start to many of our census operations" rather than beginning field operations nationwide on June 1, 2020, as previously announced and said operations would resume at different times in different areas of the country based on federal, state, and local public health guidance, as well as the availability of personal protective equipment, prioritizing reopening mail processing centers and census offices and said the bureau would notify Congress as it begins to restart operations. Starting on May 4, 2020, the U.S. Census Bureau began publishing dates as it claimed to begin a "phased restart of some 2020 census field operations in select geographic areas" and said they had "ordered personal protective equipment (PPE) for all field staff, including those that work in a field office. These materials will be secured and provided to staff prior to restarting operations." Publicly published
procurement data shows that an award was signed on April 28, 2020, for non-medical, reusable face masks for area census offices in a $5,001,393.60 contract awarded to
Industries for the Blind and Visually Impaired, Inc. Around that time, two contracts for hand sanitizer were awarded to
Travis Association for the Blind, one signed on May 9, 2020, in a $57,390.00 contract and the other signed on May 13, 2020, in a $557,251.20 contract, with both contracts listing the place of principal performance as Jeffersonville, Indiana. An
OSHA complaint was made from
Oklahoma City on May 1, 2020, complaining that employees were not able to practice social distancing and were not provided with adequate personal protective equipment such as gloves and masks, showing the office was open prior to the Census Bureau's published office restart date of May 4, 2020. Additional "restart" dates starting May 18 were published on May 15, 2020, for other geographic areas in eleven states. An OSHA complaint was recorded that same day from
St. Louis, that desks remained close together with no physical dividers, improper sanitation practices were being used, and no
remote work for high-risk employees. and a contract for $7,053,569.85 for four-ounce (118ml) hand sanitizers awarded to NewView Oklahoma, Inc. both with the place of principal performance listed as
Jeffersonville, Indiana. May 22, 2020, saw two additional contracts, one was a disinfectant wipes contract for $3,137,533.00 awarded to
Industries for the Blind and Visually Impaired, Inc. and the other was a contract for $2,107,000.00 awarded to NewView Oklahoma for blue nitrile gloves, both with a place of principal performance listed as Jeffersonville, Indiana. A press release on May 22, 2020, announced May 25 "restart" dates for ten more states. An
OSHA complaint was made from
Concord, California, on April 3, 2020, that there were at least two confirmed cases of COVID-19 unrecorded on OSHA 300 logs and that employees were working in close quarters with no disinfection of shared equipment such as headsets, laptops, and tablets. On May 29, 2020, a press release was published announcing "restart" of operations in seven additional states and the Washington, D.C., area starting from the week of June 1. An OSHA complaint was made from
Austin, Texas, on May 27, 2020, complaining that
CDC guidelines were not being followed, that employees were unable to practice social distancing, and that employees experiencing flu-like symptoms and positive COVID-19 test results continued to come to work, The June5 press release was reissued on June 9, 2020, which included the addition of a June 11 "restart" at the Window Rock, Arizona, Area Census Office. Days later, the Navajo Nation began reinstating lockdown restrictions and curfews due to a surge in new cases. A June 12, 2020, press release shared that the update leave (UL) operation had resumed, as well as fingerprinting of selected applicants. The agency announced that the update enumerate (UE) operation would restart on June 14 "in remote parts of northern Maine and southeast Alaska" where employees update the Census Bureau's address list and interview households for the 2020 census, claiming "all census takers have been trained on social distancing protocols, and will be issued personal protective equipment (PPE) and will follow local guidelines for their use." On August 3, 2020, the Census Bureau announced that field collection would end on September 30, rather than October 31 as planned in April. In a leaked internal document, Census Bureau career officials determined that starting Nonresponse Followup Operations in this Replan would put the health and safety of employees at risk, stating, "These ACOs will have to deploy staff regardless of the COVID-19 risk in those areas to open on these dates." On September 8, 2020, Mark H. Zabarsky, Principal Assistant Inspector General for Audit and Evaluation published an alert on behalf of the Department of Commerce Office of Inspector General, which stated that the number of COVID-19 related safety issues raised by hotline complaints tripled between July1 and August 21. == State rankings ==