EasyJet were first approached about the possibility of filming during mid-1998, after the first series with
Britannia Airways (filmed at
Manchester Airport in 1997) was discontinued. The first series with EasyJet was broadcast in January 1999, and the programme continued with them until it was discontinued. In 2003, it was ITV's most popular factual programme. The programme has been sold to many countries worldwide, including New Zealand, Australia, and Japan. Starting with the second series in 1999, the programme follows passengers and staff of EasyJet and
Reed Aviation (the handling agents) including Manager: Graham Fraser; Check-in trouble-shooter:
Jane Boulton; Check-in assistant: Katrina Leeder; Supervisors: Leo Jones, Brett Holland and Leanne Cheung, Dispatcher: Kevin Reardon; Captain: James McBride, Stewardess: Janey Stock and
Stelios as well as many passengers. The series were originally set in
Liverpool and
Luton but later incorporated
Belfast,
Bristol and
Newcastle airports.
Airline was also occasionally filmed at
Gatwick and
Stansted airports.
Tony Robinson and
Veronika Hyks replaced
Charlie Higson as voiceover. The programme also follows some passengers and staff on interesting journeys and during important moments in their lives. Wedding proposals, marriages, illnesses, business trips, reunions and once-in-a-lifetime experiences have all been filmed, both happy and sad, and one 2001 episode featured exclusively on the consequences the
September 11 attacks had on EasyJet's operations at Luton. The programme also aims to educate the airline's passengers concerning its rules and regulations—some of the highlighted issues relate to missed check-in, incorrect travel documentation, and the carriage of prohibited items. ==Regular contributors==