Facilities On 31 May 2008,
Virgin Holidays opened the V Room, Gatwick's first lounge dedicated to their long-haul leisure travellers. On 25 January 2017, the lounge moved to the North Terminal together with the Virgin Atlantic Clubhouse as part of the airline moves that saw British Airways and Virgin Atlantic exchange their previous terminal locations and easyJet consolidated in the North Terminal. On 9 April 2009, an independent pay-for-access lounge opened in the South Terminal. Gatwick also has a conference and business centre, and several on- and off-site hotels ranging in class from executive to
economy. The airport has
Anglican, Catholic and
Free Church chaplains, and there are
multi-faith prayer and counselling rooms in each terminal. A daily service is led by one of the chaplains. The
Civil Aviation Authority Safety Regulation Group is in Aviation House.
WesternGeco, a geophysical services company, has its head office and Europe–Africa–Russia offices in Schlumberger House, a building on the airport grounds near the South Terminal. The company had a 15-year lease on the building, scheduled to expire in June 2008. In 2007, WesternGeco reached an agreement with its landlord, BAA Lynton, extending its lease to 2016 at an initial rent of £2.1million. Before the sale, BAA planned an £874million investment at Gatwick over five years, including increased capacity for both terminals, improvements to the transport interchange and a new baggage system for the South Terminal. Passengers passing through the airport are informed about the redevelopment programme with large
mobile barcodes on top of construction hoardings. Scanning these transfers information on the construction to the user's
smartphone. In the summer of 2013, Gatwick introduced
Gatwick Connect, a free flight connection service to assist passengers changing flights at Gatwick whose airlines do not provide a full flight connection service. On 15 September 2015, the service was rebranded as
GatwickConnects. It is available to passengers connecting on several major airlines.
Flight movements Gatwick operates as a single-runway airport although it has two runways; the northern runway (08L/26R) can only be used when the main runway (08R/26L) is out of use. The UK Integrated Aeronautical Information Package gives the Takeoff Run Available (TORA) of its main runway (08R/26L) as 3,255 m when aircraft take off in a westerly direction (26) and 3,159 m when takeoffs occur in an easterly direction (08). The documentation lists the respective TORA for the northern runway (08L/26R) as 2,565 m in both directions. Nearly three-quarters of takeoffs are towards the west (74% over 12 months). Both runways are wide; they are apart, which is insufficient for the simultaneous use of both runways. During normal operations the northern runway is used as a taxiway, consistent with its original construction (although it was gradually widened). In October 2018, the airport announced that it was "exploring how to make best use of its existing runways, including the possibility of bringing its existing standby runway into routine use". One scenario would see 08L/26R used for departing narrow-body aircraft only, while the longer 08R/26L would be used for wide-body take-offs and all landings; widening 08L/26R would also increase the centreline separation slightly. New technology could also be used to increase capacity on the main runway, and, in the longer term, the airport remains interested in constructing a new runway to the south. In 2023, plans were announced to expand the second runway and make it operational for regular use. The main runway uses a Category III
Instrument Landing System (ILS). The northern runway does not have an ILS; when it is in use, arriving aircraft are radar vectored to intercept an RNAV (
GNSS) approach, providing the aircraft is equipped and the operator has approval. This approach is satellite-based and is also available for the main runway. When an RNAV approach is not possible, assistance from the approach controller using surveillance radar, an "SRA approach" is available. This involves heading instructions and altitude callouts supplied by the
Air Traffic Controller. On both runways, a
continuous descent approach is used to minimise the environmental effects of incoming aircraft, particularly at night. Night flights are subject to restrictions; between 11 pm and 7 am, noisier aircraft (rated
QC/8 and QC/16) may not operate. From 11.30 pm to 6 am (the night quota period) there are three limits: Number of flights, a
Quota Count system, limiting total noise permitted and no night
QC/4 flights. Air traffic control services are
outsourced. In 2014 a proposed contract award for air traffic control services was suspended due to errors in the airport operator's
procurement process, which was governed at the time by the
European Union's rules on procurement in the energy, telecommunications, transport and water sectors. Consideration of the legal case brought by
NATS UK discussed whether the court's approach to resolving such cases should consider the
American Cyanamid principles reflected in UK national procurement law or a different "balance of interests" test, as proposed by NATS, which was less likely to allow a proposed contract award where
damages paid to a successful challenger might be an adequate
legal remedy. Use of the "balance of interests" test was ruled out by
Mr Justice Ramsey.
Security The airport is policed by the Gatwick District of
Sussex Police. The district is responsible for the entire airport (including aircraft) and, in certain circumstances, aircraft in flight. The 150 officers attached to this district include armed and unarmed officers, and
community support officers for minor offences. The airport district counters
man-portable surface-to-air missiles (MANPADS) by patrolling in and around the airport and a separate sub-unit has vehicle checks around the airport. Access to airside portions of the airport is controlled and maintained by the airport's team of security officers, regulated by the
Civil Aviation Authority.
Brook House, an immigration removal centre of
Immigration Enforcement, was opened near the airport on 18 March 2009 by the then
Home Secretary Jacqui Smith.
Major airlines The airport is a base for scheduled airlines
British Airways (BA),
easyJet,
Wizz Air, and charter operators such as
TUI Airways. Gatwick is unique among London's airports in its representation of the three main airline business models: full service,
low-cost and
charter. As of October 2016, these respectively accounted for 26.6%, 61.3% and 13.1% of Gatwick's seat capacity. By late 2015,
easyJet flew over 100 routes from Gatwick with a fleet of more than 60 aircraft. The airport is the carrier's largest base and its 16million passengers per year accounted for 45% of Gatwick's 2013 total (ahead of Gatwick's second-largest passenger airline: BA, whose 4.5million passengers comprised 14% of total passenger traffic in 2011–12). easyJet, BA and
Norwegian Air Shuttle were Gatwick's three biggest resident airlines, although in late 2020 Norwegian announced the closure of its base at Gatwick. According to data from Airport Coordination Limited, these three airlines respectively accounted for 43.3%, 19% and 10.5% of
airport slots in April 2018. According to this data, by April 2018 Norwegian had overtaken
Virgin Atlantic as Gatwick's number one
transatlantic airline by seat capacity, and BA's competitive response to Norwegian's growing commercial threat to its transatlantic business would result in Virgin's relegation to third position among the airport's transatlantic airlines during the 2018 summer timetable period. easyJet, BA and Norwegian collectively accounted for 65.43% of Gatwick's total passengers in 2016 (easyJet: 40.37% / 17.4million; BA: 14.39% / 6.2million; Norwegian: 10.67% / 4.6million). As per
Official Airline Guide (OAG) data for the week of 29 May 2017, their respective international departure seat capacity shares at the airport for summer 2017 are 42.1%, 15.4% and 9.4%. In terms of passengers carried easyJet and BA were also among the five largest airlines operating at Gatwick in 2010 (which also included
TUI Airways and
Thomas Cook Airlines at the time) and the top 10 in 2015. In terms of total scheduled airline seats at Gatwick in 2014, easyJet accounted for 18.36million, more than two-and-a-half times as many as second-placed BA (7million) and nearly five times the number offered by third-placed Norwegian Air Shuttle (3.74million). Using data sourced from the
OAG Schedules Analyser, the following changes in the respective departure seat capacity shares of Gatwick's three biggest airlines occurred from 2010 to 2015: easyJet's share increased from 26.1% in 2010 to 42.1% in 2015; BA's share dropped from 18.3% in 2010 to 15% in 2015; Norwegian's share rose almost three-fold from less than 3% in 2010 to 8.3% in 2015. easyJet, BA, Norwegian, TUI Airways,
Ryanair,
Thomas Cook Airlines,
Monarch Airlines,
Virgin Atlantic,
Vueling and
Emirates were Gatwick's top 10 airlines by share of passengers in 2017. easyJet's acquisition of BA franchise carrier
GB Airways in March 2008 increased its share of airport slots to 24% (from 17% in late 2007); the airline became the largest short-haul operator at the airport, accounting for 29% of short-haul passengers. By 2009, BA's share of Gatwick slots had fallen to 20% from its peak of 40% in 2001. By mid-2012, easyJet had 45% of Gatwick's early-morning peak time slots (6a.m. to 8:55a.m.). By 2008,
Flybe was Gatwick's third-largest airline (accounting for 9% of its slots) and its fastest-growing airline. It became the airport's largest domestic operator, carrying 1.2million passengers in its 2011–2012 financial year on eight routes to destinations in the UK, the Channel Islands and the
Isle of Man. In March 2013, the airline announced that it would end operations at Gatwick, citing unsustainably high airport charges and increases in UK
Air Passenger Duty. Flybe sold its 25 pairs of daily slots at the airport to easyJet for £20million. The latter's share of Gatwick slots increased to 44% in summer 2014; second-placed BA has held about 16% of the airport's slots since 2010. Following the sale of its Gatwick slots to easyJet, Flybe continued to provide the scheduled service between Gatwick and
Newquay, as a result of being awarded the contract to fly this route under a four-year
Public Service Obligation (PSO), until the flight was subsequently moved from Gatwick to
Heathrow Airport in April 2019. Slots left by the US carriers (and the collapse of
Zoom Airlines,
Oasis Hong Kong Airlines,
XL Airways UK,
Sterling Airlines,
Monarch Airlines,
Thomas Cook Airlines, and
Adria Airways) were taken by easyJet,
Flybe,
Norwegian Air Shuttle and
Ryanair. Many full-service airlines have established or resumed operations at the airport, including
Air China,
Cathay Pacific,
China Eastern Airlines,
China Southern Airlines,
Delta Air Lines,
JetBlue,
Qatar Airways,
Singapore Airlines,
Turkish Airlines, and
WestJet. This is part of the airport's strategy to attract higher-spending
business travellers (countering its dependence on European low-cost and charter markets), increasing year-round
capacity utilisation by smoothing peaks and troughs in traffic. Gatwick's success in persuading these airlines to launch (or re-launch) routes to overseas destinations important for business and leisure travel was aided by a lack of comparable slots at Heathrow. On 5 May 2020,
Virgin Atlantic announced it would cease operations at Gatwick due to the
COVID-19 pandemic. On 18 August 2020,
Wizz Air announced a new hub at Gatwick Airport. Initially basing their A321 aircraft there along with additional commercial routes to Greece, Italy, Spain, and Malta operating from 22 October 2020, onwards. In September 2021, the
International Airlines Group announced that
British Airways would terminate its short- and medium-haul base operations at Gatwick with immediate effect resulting in the cancellation of more than 30 routes. This came after labour negotiations regarding the handover of these operations, most of which were still suspended due to the COVID-19 pandemic, to a newly formed budget subsidiary failed. British Airways continues to serve two domestic destinations, Glasgow and Manchester alongside their long-haul network from Gatwick. British Airways later resumed short-haul flights from Gatwick, as a new subsidiary that was initially operated by British Airways, but then under the trading name "
BA EuroFlyer". The company expected this to happen by the autumn of 2022.
City Place Gatwick Gatwick's original terminal, the Beehive, is included within the City Place Gatwick office complex together with 1, 2 and 3 City Place. The complex was developed by BAA Lynton. Some airlines have had offices at the Beehive, including
BEA/British Airways Helicopters,
Jersey Airlines,
Caledonian Airways, Virgin Atlantic and
GB Airways. Other airlines which had headquarters on airport property (including office buildings on the site of, or adjacent to, the original 1930s airport) include
British Caledonian,
British United Airways,
CityFlyer Express,
Fastjet,
Laker Airways and
Tradewinds Airways.
Gatwick Aviation Museum Situated to the northwest of the airfield near the village of
Charlwood, there is a museum including original items and photographs from Gatwick's history, as well as a variety of military aircraft. It is open Friday, Saturday and Sunday all year round. ==Terminals==