Basil, who runs the titular hotel in
Torquay, is a misanthropic, lazy, and egotistical snob. In the episode "Communication Problems," Spanish hotel waiter
Manuel said Basil is from
Swanage, although Manuel is prone to making mistakes. Basil is alleged to have served in the
British Army. He once claims: "I fought in the
Korean War, you know. I killed four men" to which his wife sarcastically replies, "He was in the
Catering Corps; he used to poison them". He often wears military ties, and sports a military-type moustache. He also claims to have sustained a
shrapnel injury to his leg, which has a tendency to flare up at convenient moments – usually when Sybil asks him an awkward question. He is shown to have a fondness for classical music, often playing pieces by composers such as Chopin, Tchaikovsky, and Brahms in the hotel. Basil mainly aspires to attract "respectable" hotel guests from titled members of the
British upper class and invariably refers to his overwhelmingly
working class-accented guests as "plebs" and "riff-raff". By contrast, Basil's wife
Sybil often has to deal with the fallout of his horrible behaviour, with varying degrees of success. Basil is generally desperate to avoid his wife's wrath, and his plans often conflict with hers, but he mostly fails to stand up to her. She is often
verbally abusive towards him (describing him as "an ageing,
brilliantined
stick insect") and though he is much taller than Sybil, he often finds himself on the receiving end of her temper, expressed both verbally and physically. Cleese has made the point that, on account of Basil's inner need to conflict with his wife's wishes, "Basil couldn't be Basil if he didn't have Sybil". Fawlty routinely expresses conservative opinions. For example, in "The Wedding Party", Basil shows open disgust towards a young unmarried couple with an active sex life. In "
The Germans", Basil blames the failure of the hotel's
fire extinguisher on "
bloody Wilson", referring to the then
Labour Prime Minister. Basil is also frequently furious about
labour unions and
strike action – in "A Touch of Class", he launches into a tirade against dustmen and postmen going on strike, and in "The Kipper and the Corpse" he is so enraged by news of a car strike that he fails to notice that one of his guests is dead. Cleese has also described Fawlty as "buried in the past", as he utterly despises living in the England of the 1970s and instead pines for the "good old days" when the
British Empire still existed. Basil also often mentions
British military history, but never battles in which the
British Armed Forces were anything other than victorious. . A red version was immortalised in the
Fawlty Towers episode "Gourmet Night". When the car breaks down and won't start, Basil gets out and tells it, "I'm going to give you a damn good thrashing", before he starts beating it with a branch. Basil takes many of his frustrations out on the hapless waiter
Manuel, physically abusing and bullying him in a variety of ways. The relationship between Basil Fawlty and Manuel has been the subject of academic discourse. On occasions he also assaults others, such as choking a guest in "
The Hotel Inspectors", kneeing
Major Gowen in "Basil the Rat", "accidentally" elbowing a young boy in the head in "Gourmet Night" and, in the same episode, famously beating his
"vicious bastard" of a car with a tree branch when it breaks down. Another eccentricity affecting Basil is that of occasionally swapping words around in a sentence while propounding a falsehood, for instance in "The Anniversary" when he announces to the party guests that "it's perfectly Sybil! Simple's not well. She's lost her throat and her voice hurts", and – less obviously – reassuring himself as much as his wife in "The Wedding Party" that the sound of knocking on his bedroom door was "probably some key who forgot the guest for their door". He also has difficulty disconnecting his thought process from unrelated events, as in "The Wedding Party", when he is looking through Polly's sketchbook of life-drawing pictures and answers the telephone with, "Hello, Fawlty Titties?" or in "The Psychiatrist", where, after inadvertently staining a female guest with paint, he realises that Sybil has noticed, and in a panic puts his hands on the guest's breasts as a means of stopping her from seeing it. His desire to elevate his class status is exemplified in the unusual care and respect he affords
upper class guests, such as Lord Melbury (who turned out to be a con man and an impostor), Mrs Peignoir (a wealthy French antiques dealer) and Major Gowen, an elderly ex-soldier and recurring character – although Basil is sometimes exasperated by him, frequently alluding to his
senility and his frequenting of the hotel bar ("drunken old sod"). He has particular respect for doctors, having once aspired to be one himself, and shows a reverential attitude to Dr. Abbott in "The Psychiatrist" (until he learns that Dr Abbott is a psychiatrist), and Dr Price in "The Kipper and the Corpse" (until Dr Price begins to ask awkward questions about the death of Mr. Leeman, and inconveniently requests sausages for breakfast). Basil is constantly spiteful and abusive to guests, and liable to pick up a tail-end of a situation (often panicking when things go wrong) and turn it into a farcical misunderstanding. Basil is known for his tight-fisted attitude to the hotel's expenses, employing completely incompetent builder O'Reilly in "The Builders" simply because he was cheap. Notoriously, he also becomes indignant whenever a guest makes a request, even if the request is quite reasonable. In "The Kipper and the Corpse", he is offended when a sickly guest politely asks for breakfast in bed, and Basil responds by sarcastically asking him which type of wood he would like his breakfast tray made out of. ==Reprisals==