At first, a decision by BlackBerry to ship the PlayBook without native applications for e-mail and
calendar became a source of criticism and derision by reviewers and users. The only way to access email was through the web browser, BlackBerry Bridge, or third-party applications from App World, which BlackBerry chose for security reasons. However, BlackBerry has made these native applications available in an update to
the system software. The Playbook OS 2.0 was released on February 21, 2012. The software update added integrated native email, calendar, and contact apps. It also included visual changes to the operating system, support for a variety of Android applications and also brought three new applications built into the OS: Press Reader, a newspaper reader; News, an RSS reader; and Print To Go, which can be used to send documents from a PC to the PlayBook.
BBM (aka
BlackBerry Messenger) support was not included with the 2.0 update, although BlackBerry intends to support BBM in a future update. BBM is still supported through the BlackBerry Bridge software, allowing users to continue to have access to it while bridged to their BlackBerry smartphone. On October 3, 2012, BlackBerry released Playbook OS 2.1. On January 30, 2013, BlackBerry confirmed that both the Wi-Fi PlayBook and the newer cellular PlayBooks would be receiving an update to the new
BlackBerry 10 operating system in 2013. On June 28, 2013, the company announced that plans to bring BlackBerry 10 to the PlayBook were cancelled sparking fears of the device's potential scrapping. According to BlackBerry CEO Thorsten Heins, multiple teams had spent "a great deal of time and energy" investigating ways to bring the OS to the device. Ultimately, Heins intervened to cancel the project citing his dissatisfaction with the "level of performance and user experience". While no immediate decisions over the device's future are certain, Heins did promise BlackBerry would "support PlayBook on the existing software platforms and configurations." ==Encryption==