The aircraft involved was a Boeing 777-236ER, s/n 29320, registered as G-VIIO. At the time of the accident, the aircraft was 16 years old; it had been delivered new to British Airways on 26 January 1999. The
captain was 63-year-old Chris Henkey, who had been with British Airways since 1973 and received his type rating on the Boeing 777 in 1999. He had 30,000 flight hours, including 12,000 hours on the Boeing 777. but following the accident he decided that Flight 2276 would be his final flight. The
first officer, 30-year-old Ian Callaghan, joined the airline in 2006, receiving his type rating on the Boeing 777 in 2011, and had 6,400 flight hours, with 3,100 hours on the Boeing 777. 45-year-old
relief pilot Kevin Hillyer was also on board. He had been with British Airways since 1997 and had been type rated on the Boeing 777 since 2001. The relief pilot had 14,000 flight hours, and like captain Henkey, was also well experienced on the Boeing 777 having logged 10,000 hours on it. He was a first officer at the time of the accident. == Repair ==