The largest and most recognised part of the UK movement are the many
consumers' co-operatives. They are
co-operative businesses run for the benefit of their customer members. Of these co-operatives, the largest sector is food retailing, though they have a significant presence in other sectors such as travel agencies and
funeral directors. The late 20th and early 21st centuries have seen a gradual exit by these businesses from the non-food retailing market. Co-operative Society remains an independent co-op store. Many co-operatives (by convention known as co-operative societies) started out in a single village, town or city usually with just a single store. Here, members would be customers of the society's trading location and the society would reward these members with a proportion of any profits based on that member's spending with the society, or a
dividend. This is a fundamental difference between a co-operative and a
joint stock company. Most societies were small, and by 1900, there were 1,439 co-operatives covering virtually every area of the UK. Secondly, the United States
food co-operative movement was replicated in the UK: some of the independent food co-operatives established in the late 20th and early 21st centuries operate shops.
History of the British consumer co-operative movement By 1860 there were more than 200 co-ops in the north west of England which were running in a similar manner to the Rochdale society. Private shopkeepers became resentful of the competition which they were experiencing from these new co-operative stores, often as they saw the dividend as an unfair competitive advantage, and so some powerful shopkeepers lobbied for wholesalers to stop supplying these new co-operative societies. Though few such boycotts actually occurred, this threat worried many people in the co-operative movement and so they endeavoured to create a co-operative wholesaler to supply at least some key products to co-operative stores. The North of England Co-operative Wholesale Industrial and Provident Society Limited, later renamed the
Co-operative Wholesale Society (CWS) was launched in
Manchester by 300 individual co-operatives in
Yorkshire and
Lancashire during 1863. Despite this the market share and the number of members of the society began to dwindle and - importantly - so did the member share capital which societies used to invest. The CWS responded with an operational facelift in 1968 which introduced the
first national co-operative branding, the 'Co-op' cloverleaf. Though this led to some improvements the movement (including the CWS) remained largely unreformed with its grocery market share continuing its downward trend. The CWS's expansion into direct retailing (especially after the mergers of the 2000s) led to the CWS becoming such a highly visible business in the UK. The legacy of this was that many people consider the British co-operative movement to be one business,
The Co-operative Group. The merger took two years to complete and the launch of the newly combined business, named The Co-operative Group, was timed with the release of the 2001
Co-operative Commission report, chaired by
John Monks, which proposed a strategy of modernisation which focused on improving store design and building a consistent
branding whilst also driving for efficiency savings to make the food business more competitive - the similarity in conclusions between the 1919, 1958 and 2001 reports highlights the distinct lack of progress within the movement during this time. The 2001 report also highlighted the need to market what it called 'The Co-operative Advantage' which suggested that commercial success would provide the funding for the social goals of the movement which (when the public saw a tangible benefit to their own lives) would provide a competitive advantage to the co-op which would further its commercial success - a virtuous cycle. Unlike Gaitskell Commission's 1958 report the recommendations of the report, notably the major update to "The Co-operative brand" and the re-launch of the membership dividend scheme, were largely adopted by the co-operative movement including The Co-operative Group. These changes to the business are largely credited with the successes in profitability and the achievement in social goals which improved in the years after the Co-operative Commission report. This is not to say that modernisation of the CWS had not been under way for some time. Since 1993 the CRTG had been working to switch the role of the CWS from 'selling to' to 'buying for' co-operative societies as a way of maximising the
economies of scale to become more competitive to the major supermarkets. Since the 1960s the co-op had been following retail trends after they had occurred, always having to catch up, in a way that it led the changes before World War II. Many leaders in the movement began to appreciate that this 'me too' approach to retailing was not working, for example expanding into
hypermarkets after
Tesco and
Sainsbury's had already developed a dominant position but without the resources to compete on price. As an attempt to differentiate itself from its larger competitors The Co-operative Bank had introduced an ethical policy in 1992 and this, along with its technical innovation, was well received with customers. The CWS decided that, though it had always aimed to trade responsibly (for example though the working conditions in its factories and plantations as well as its boycott of South African produce during the years of
Apartheid, by cementing its 'ethical' credentials in a series of strong and clear policy commitments it could work to convince the public of the 'co-operative difference'. This move posed a bold step for the CWS leadership as this was a wholly new approach for such a large business. The CWS worked with
The Fairtrade Foundation to help introduce the Fairtrade Mark in the UK, it was an early adopter of the
RSPCA's 'Freedom Foods' animal welfare certification, it introduced the first supermarket line of 'environmentally friendly' household products and the first range of toiletries certified by
Cruelty Free International as not tested on animals. This new adoption of an ethical strategy was only part of the CWS's changes. After the 1997 strategic review the business suggested that it close the majority of its
hypermarkets and
department stores and instead focus on its core chain of
convenience stores, another significant proposal.
List of retail societies ==Utility co-operatives==