The station is staffed from Monday to Friday, between 06:05 and 14:00, and is unstaffed otherwise. The station has platform
CCTV, a 109-space
car park and a
cycle rack with 10 spaces and secure storage for 14 cycles. Each platform has a waiting shelter. There are live electronic departure and arrival screens, on the platform, for passenger information. There is a
payphone, next to the entrance, on platform 1. The station has
vending machines, within the station concourse, next to the
booking office. Platform 1, for Merseyrail services, can be accessed by ramp, for passengers with
wheelchairs or
prams. Platform 2, for Northern services, can be accessed by a passage alongside the staircase on Whitby Road. Cross-platform access, within the station, is by staircase only. Outside of the ticket office opening hours passengers must purchase tickets from the ticket vending machine located on the platform. This machine can issue tickets to any destination on the rail network. Passengers failing to purchase a ticket will be liable for a
penalty fare if they board a
Merseyrail service without obtaining a valid ticket. == Services ==