Emily first moved to
Weatherfield in the late-1940s from
Harrogate to work for
Leonard Swindley (
Arthur Lowe) at the Glad Tidings Mission Hall. A very quiet and pious woman, she hardly knew anyone up on the street except
Ena Sharples (
Violet Carson) the caretaker of the Mission Hall and the owners of the Corner Shop,
Elsie Lappin (
Maudie Edwards) and then
Florrie Lindley (
Betty Alberge). She eventually meets the residents of the street following a gas leak in January 1961 which forced them to stay overnight at the Mission Hall. After that, she soon becomes friends with many of the residents and became a pillar of the community. Swindley soon ventures out becoming manager of the Rosamand Street branch of Gamma Garments, a clothing chain with Emily as his head assistant, their relationship becomes stronger and they decide to get married; however, Swindley's pompousness and arrogance forces her to jilt him at the altar. A very moral woman, Emily prides herself on saving herself for marriage, but her resolve is eventually weakened and she begins a relationship with a Hungarian man called Miklos Zadic (Paul Stassino). She later confides in her friend
Valerie Barlow (
Anne Reid) that she has no regrets about the encounter; Emily is, by that time, 39 years old and assumes it will be now or never. With Miklos out of the picture, Emily falls in love with mild-mannered
Ernest Bishop (
Stephen Hancock) after meeting him at his mother's funeral in 1969. Their courtship is tested many times over and lasts for three years. They get engaged in 1971. The next year, Ernest is jailed while in
Mallorca; when he is subsequently released, Emily and Ernest decide to get married. The wedding was broadcast across the UK on
Easter Monday (3 April 1972). Despite rough patches, Emily and Ernest's marriage is relatively stable and they love each other very much. Emily miscarries and later starts
menopause, dashing their chances of having a child of their own. This leads to many arguments between them, and they are forced to re-evaluate their marriage after just two years. They turn to short-term fostering to assuage Emily's need to connect with young children. Tragedy strikes when Ernest is shot and killed in a botched robbery, leaving Emily devastated. Emily only starts to heal from heartbreak by playing with a baby, namely
Deirdre Langton's (
Anne Kirkbride) infant daughter
Tracy (Christabel Finch). To occupy her time, Emily leaves her post at the local hospital and becomes manager of a café, with
Gail Potter (
Helen Worth) as her assistant. When the cafe is abruptly sold and new owner Jim Sedgwick (Michael O'Hagan) makes drastic changes to the food and service, Emily walks out and Gail takes over, although eventually Jim's wife
Alma Sedgewick (
Amanda Barrie) starts managing the cafe. In many respects, Emily has never let Ernest go but does marry again, to
Arnold Swain (George Waring). He turns out to be a bigamist. After she ends their relationship, he visits her and plans a murder-suicide. Emily tells him that God would not approve of what he is doing but Arnold insists she is wrong and goes upstairs to find a Bible. While he is gone, Emily runs outside for help. Arnold is sent to an institution where he dies ten months later. When factory boss
Mike Baldwin (
Johnny Briggs) needs a new wages clerk, he turns to Emily and she starts working in the same job held by her husband before he died. In June 1992, Emily has a mental breakdown. She canot remember appointments, becomes confused and her appearance suffers. Lodger
Percy Sugden (
Bill Waddington), protects her, covering up these very unusual actions. He becomes increasingly concerned about her behaviour and alerts Emily's friends and neighbours. One day, Emily disappears without a word. When friends and neighbours ignore Percy's call for help, he calls the police who find Emily wandering aimlessly, clearly having suffered a breakdown. When Emily has recovered enough to leave hospital, she tells Percy that he is a good friend, and thanks him for all he had done. Percy later leaves. Emily falls in love once more, with Bernard, a vicar. He breaks off the engagement when he finds out she had suffered a mental breakdown. Because of his own past mental conditions, he cannot face the possibility of it recurring. Since then, Emily has sworn off love completely, pushing herself into more topical endeavours instead. When her nephew
Spider (
Martin Hancock) arrives on the scene, Emily takes him in and they become friends as well as partners in saving the Red Rec from
Alf Roberts' (
Bryan Mosley) proposed plans for a "Millennium Bowl". Emily spends a night up a tree standing by her convictions that the Red Rec is the last green space in Weatherfield and it deserves preservation.
Richard Hillman (
Brian Capron), Gail's husband, attempts to murder Emily for financial reasons. He breaks in while she is watching television and babysitting for
Ashley (
Steven Arnold) and
Maxine Peacock (
Tracy Shaw). Richard knocks her unconscious with a crowbar but is interrupted by Maxine's premature return. He attacks Maxine with the same weapon, killing her instantly. Emily makes a full recovery but suffers terrible guilt for surviving when Maxine did not. She prevents a murder when grief-crazed
Brenda Fearns (
Julia Deakin) almost jumps off a 43-foot church tower with baby
Bethany Platt (Amy and Emily Walton). Emily befriends
Ed Jackson (
Chris Walker), a new member of the congregation at her church. He soon becomes a regular visitor to her house, doing odd jobs and they remain friends after he confesses that he has recently been released from prison. However, Emily is devastated when Ed admits why he has been in prison—he was the man who shot and killed Ernest. He tells her that, after finding God while in prison, he has come looking for her, attempting to atone for his misdemeanours. Enraged, Emily throws him out, and goes on to question her faith. Eventually, Emily forgives Ed as he contemplates suicide, and gives him Ernest's camera as a keepsake, asking him to send her a photo of him every year so that she can make sure he is alive and well. When
Norris Cole (
Malcolm Hebden) finds an envelope in Emily's drawer while looking to see what her PIN was when she has forgotten it. The envelope reads: "to be opened after my death". Norris tells
Rita Sullivan (
Barbara Knox) about it and she tells Emily about the situation so Emily agrees to tell Norris. She makes him promise not to tell anyone but it turns out that the envelope contains plans for her funeral. Norris discovers that this envelope is not the one he has seen and tries hard to find out what really is in the envelope. It is revealed to be old photos of Rita from her singing days. Emily encounters
Jed Stone (
Kenneth Cope), a former resident of the street, when she is working at the canteen at
Weatherfield General Hospital. Taking pity on him as he has no home to go to, Emily invites him to come and lodge with her and Norris. When Jed later goes missing, Emily is worried as he has left his cap behind. When
Maria Connor (
Samia Ghadie) returns from holiday she is surprised to learn that Jed has disappeared as they both had believed
Tony Gordon (
Gray O'Brien) was a killer. After Maria accuses Tony of killing Jed both Maria and Emily are relieved when Jed turns up "unharmed" but Jed is really hiding marks on his neck from when Tony had strangled him. Emily is later upset to hear that Jed has suffered a second heart attack after he receives a visit from Tony's henchman. Norris' half-brother
Ramsay Clegg (
Andrew Sachs) arrives after them not seeing each for many years. Emily tries to get Norris to forgive Ramsay before his return to Australia, and in doing so begins to fall for the man. She is very upset when he departs the Street, and is later shocked when he dies suddenly on his flight home. She condemns Norris for treating Ramsay in the cold manner that he did. Emily later forgives Norris for his treatment of Ramsay. Emily took in Tracy (now played by
Kate Ford) and her daughter
Amy Barlow (
Elle Mulvaney) as lodgers in her front parlour, after they were made homeless. However, she kicks them out after Tracy deliberately ruins Ernest's pair of shoes mistakenly believing that they belong to Norris. Emily told Norris of her ambition to do charity work in
Peru and to see her nephew, Spider again, she booked a flight and she departed the street. In early-2018,
Ken Barlow (
William Roache) told
Sophie Webster (
Brooke Vincent) that Emily was back in the country, to look after a sick Freda in
Edinburgh. In April,
Mary Taylor (
Patti Clare) mentions to her son
Jude Appleton (Paddy Wallace) and his wife
Angie (Victoria Ekanoye) that Norris has visited Emily in Scotland. On 9 October 2019, Emily spoke to Ken via
Skype to wish him a happy eightieth birthday. In September 2021, Ken called Emily to inform her that Norris had died of a stroke. ==Reception==