Derek Wilton (
Peter Baldwin) is surprised when Norris turns up; the man who gave him a lift home from the motorway service station when he missed the coach from
London. He explains he's taken Derek's advice, left his wife and has come to stay.
Mavis Wilton (
Thelma Barlow) is put out as he keeps calling Derek "Dirk". Mavis doesn't want to throw Norris out as he might do Derek's morale some good. Derek tells Mavis that he's sure Norris will help him in his career. Norris develops a reputation as a fusspot and a busybody, but his inquisitive nature sometimes works to advantage, as when he guessed that serial killer
Richard Hillman (
Brian Capron) was after
Emily Bishop's (
Eileen Derbyshire) money and wanted her dead. Only he and
Audrey Roberts (
Sue Nicholls) realised Richard's true nature, but no one believed them, and it was not until later that the full story emerged.
Rita Sullivan (
Barbara Knox) employs
Tina McIntyre (
Michelle Keegan) to work at The Kabin, because Norris has back problems but Norris is unhappy about this. Later that month, Emily discovers ladies underwear in a bin bag of Norris's. Instantly suspicious, Tina and Rita confront Norris and ask if he is a
transvestite. He explains that he had won the underwear in a competition and that he has an addiction to competitions. Norris' friend,
Mary Taylor (
Patti Clare), arrives on the Street; Mary was introduced for this specific storyline as she shares Norris' obsession with entering competitions. Norris initially resents Mary, as she often beats him in competitions, but they quickly become close, and Mary offers Norris a ticket she has won for a
Cliff Richard concert. Norris' fellow lodger,
Jed Stone (
Kenneth Cope), enjoys flirting with Mary but she only has eyes for Norris. When Mary and Norris win a motor home, Norris is pleased, but begins to be concerned about how far Mary wants to take their relationship. When Mary's mother dies, she is able to spend more time with Norris, but he remains unsure about their relationship. She then invites him to accompany her on a world cruise, paid for with her inheritance. Norris agrees but is nervous and is shocked by Rita's engagement to
Colin Grimshaw (
Edward de Souza), and the two share a poignant moment in The Rovers. Genuinely wishing each other well, it is clear that Norris still harbours thoughts of what might have been. He is a great support to Rita when she later calls off the engagement after discovering that Colin fathered a child with a fourteen-year-old girl. Norris' half-brother,
Ramsay Clegg (
Andrew Sachs), arrives and hopes to make amends with Norris, who refuses to speak to him. Norris blames Ramsay for their mother's death, stating that the shock of his reappearance in her life caused her demise. Despite Ramsay's best efforts at a reconciliation, Norris refuses to see him as anything other than an illegitimate half-brother and Ramsay eventually returns to
Australia. Norris is left reeling at the news that Ramsay died on the flight; he had an incurable
brain tumour, which he never told Norris about. Some of Ramsay's possessions are left to Norris and amongst them is a letter written by their mother, who cruelly rejected Ramsay. Norris is left devastated that he had blamed Ramsay all along. After Ramsay's death, Rita decides to sell up The Kabin. When Norris receives £172,000 from Ramsay's will, he buys The Kabin from Rita. When Norris shows signs of tiredness, Mary suggests that she does some work in the Kabin so he can take a break. She enters a competition for them to win a week at a cottage in the countryside and wins, persuading Norris to come with her. Norris realises that Mary is trying to ensure that he cannot leave the cottage and even hears Mary mention the idea of them getting married; a horrific thought for Norris. She then breaks his glasses, leaving him more or less housebound, as his eyesight is quite poor. He attempts to escape from the cottage but Mary tracks him down. Eventually, he contacts the
police telling them that Mary is holding him captive. No charges are brought against her, and Norris subsequently makes up with her. Norris is not pleased when Emily allows
Tracy Barlow (
Kate Ford) and her daughter
Amy Barlow (
Elle Mulvaney) to live with them. When Tracy offers to clean the house for Emily, Norris puts a lock on his bedroom door so that Tracy cannot get into his room. Tracy locks Norris in his room as a joke, and he is annoyed when Amy spills paint on his shoes and tells Emily that he wants Tracy to move out. Emily agrees after Tracy ruins
Ernest Bishop's (
Stephen Hancock) old dancing shoes, thinking that they belonged to Norris. Norris becomes supportive to Mary after finding out she was raped in her teenage years and conceived a son, whom her mother forced her to give up. Norris and several residents help Mary find her son
Jude Appleton (Paddy Wallace), who turns up to visit her. Mary wants to make contact with Jude again, so her and Norris decide to get married and invite Jude and his wife,
Angie (Victoria Ekanoye) and their baby son,
George (Romeo Cheetham-Karcz), to the wedding. Norris goes through with the marriage to Mary although Jude and Angie find out they only did it to see them, and the pair of them decide to remain. Norris leaves to stay with Emily in
Edinburgh following her return from volunteering with her nephew Spider in
Peru He sells The Kabin to
Brian Packham (
Peter Gunn) and
Cathy Matthews (
Melanie Hill), to the fury of Rita. On 7 June 2019, after a final drink at the Rovers with his friends, Norris leaves Coronation Street for Scotland with Emily's niece Freda Burgess. As the taxi drives away, Norris reminisces about his time on the street and says he will miss it and all the people on it. In 2020, Norris and Freda move into Stillwaters, a gated retirement community and are joined by
Ken Barlow (
William Roache) and
Claudia Colby (
Rula Lenska) for a short time. The following year, Norris makes contact with Rita and Ken via text message with an important announcement; However, when Ken calls Norris, a Paramedic answers and tells him Norris is being rushed to hospital following a suspected stroke. Ken, Rita and Mary arrive at the hospital, only to be told by Freda that Norris has died. Norris’ funeral took place on 24 September 2021. ==Reception==