Entry into service The introduction of the Tu-144 into passenger service was timed to the 60th anniversary of the
Communist revolution, as was duly noted in Soviet officials' speeches delivered at the airport before the inaugural flight – whether the aircraft was actually ready for passenger service was deemed of secondary importance. Even the outward details of the inaugural Tu-144 flight betrayed the haste of its introduction into service: several ceiling panels were ajar, service trays stuck, window shades dropped without being pulled, reading lights did not work, not all toilets worked and a broken ramp delayed departure half an hour. On arrival to Alma-Ata, the Tu-144 was towed back and forth for 25 minutes to align it correctly with the exit ramp. Flight testing time logged on the prototype (68001) was 180 hours; flight testing time until the completion of state acceptance tests was 1509 hours, followed with 835 hours of flight time of service tests until the commencement of passenger service. The Tu-144S went into service on 26 December 1975, flying mail and freight between Moscow and
Alma-Ata in preparation for passenger services, which commenced on 1 November 1977. The type certificate was issued by the
USSR Gosaviaregister on 29 October 1977. The passenger service ran a semi-scheduled service until the first Tu-144D experienced an in-flight failure during a pre-delivery test flight, crash-landing on 23 May 1978 with two crew fatalities. The Tu-144's 55th and last scheduled passenger flight occurred on 1 June 1978. An
Aeroflot freight-only service recommenced using the new production variant
Tu-144D ("D" for ''Dal'nyaya'' – "long range") aircraft on 23 June 1979, including longer routes from Moscow to
Khabarovsk made possible by the more efficient Kolesov RD-36-51 turbojet engines, which also increased the maximum cruising speed to Mach 2.15. There were only 103 scheduled flights before the Tu-144 was removed from commercial service.
Early flights During 102 flights and 181 hours of freight and passenger flight time, the Tu-144S suffered more than 226 failures; 80 of them occurred in flight and 80 of them were severe enough to affect the flight schedule. The most frequent sources of trouble were the flight instruments, navigation gear, radios, and
autopilot. After the inaugural flight, two subsequent flights during the next two weeks were cancelled and the third flight rescheduled. The official reason given by Aeroflot for cancellation was bad weather at Alma-Ata; however when the journalist called the Aeroflot office in Alma-Ata about local weather, the office said that the weather there was perfect and one aircraft had already arrived that morning. Subsequent and significant documented Tu-144 failures included insufficient cabin pressurisation in flight on 27 December 1977, a landing gear switch fault on 29 January 1978 that indicated that the gear was lowered when it was in fact retracted, and engine-exhaust duct overheating causing the flight to be aborted and returned to the takeoff airport on 14 March 1978. Additionally, a metal fatigue problem was discovered in the tip of the aircraft's vertical stabilizer; this was mitigated by adding a titanium doubler plate. Aleksey Tupolev, Tu-144 chief designer, and two USSR vice-ministers (of aviation industry and of civil aviation) had to be personally present at Domodedovo airport before each scheduled Tu-144 departure to review the condition of the aircraft and make a joint decision on whether it could be released into flight. Subsequently, flight cancellations became less common, as several Tu-144s were docked at Moscow's
Domodedovo International Airport.
Incident on 25 January 1978 Tu-144 pilot Aleksandr Larin remembers a troublesome flight around 25 January 1978. The flight with passengers suffered the failure of 22 to 24 onboard systems. Seven to eight systems failed before takeoff, but given the large number of foreign TV and radio journalists and also other foreign notables aboard the flight, it was decided to proceed with the flight to avoid the embarrassment of cancellation. After takeoff, failures continued to multiply. While the aircraft was supersonic en route to the destination airport, Tupolev bureau's crisis centre predicted that the front and left landing gear would not extend and that the aircraft would have to land on the right gear alone, at a landing speed of over . Due to expected political fallout,
Soviet leader
Leonid Brezhnev was personally notified of what was going on in the air. With the accumulated failures, an alarm siren went off immediately after takeoff, with sound and volume similar to that of a civil defence warning. The crew could not figure a way to switch it off so the siren stayed on throughout the remaining 75 minutes of the flight. Eventually, the captain ordered the navigator to borrow a pillow from the passengers and stuff it inside the siren's horn. After all the suspense, all landing gear extended and the aircraft landed. In 1995, Tu-144D No. 77114 (with only 82.5 hours of flight time) was taken out of storage and after extensive modification at a cost of US$350million, designated the
Tu-144LL (where LL is a Russian abbreviation for Flying Laboratory, ,
Letayushchaya Laboratoriya). The aircraft made 27 flights in Russia during 1996 and 1997. In 2003, after the retirement of Concorde, there was renewed interest from several wealthy individuals who wanted to use the Tu-144LL for a transatlantic record attempt, despite the high cost of a flight readiness overhaul even if military authorities would authorize the use of NK-321 engines outside Russian Federation airspace. ==Reasons for failure and cancellation==