Fflecsi replaces or complements scheduled bus routes within a service area, occasionally configured around the original route (leading to some linear-shaped service areas) and including key destinations such as
railway stations,
health centres and
retail areas. Parts of Wales where fflecsi has replaced multiple bus routes may lead to a broader and larger service area, specifically in
rural areas or
urban areas connecting to its
suburbs and rural settlements. Other places where fflecsi has also replaced many routes may have their service area split into service zones based on corridors of the previous routes or a high demand area, and passengers would be required to switch fflecsi services to exit one service zone and enter another. Fares and discount eligibility differ for each service area. Prices and routes as of June 2021.
Conwy Valley Fflecsi replaced bus routes 68A, 68B, 68C, 68D and 70, and part-replaced route 42 (between
Llanrwst and to Cwm Penmachno), previously operated by Llew Jones International, with destinations such as Llanrwst,
Betws y Coed,
Corwen,
Penmachno and
Llangernyw. The services are operating in partnership with Alpine Travel of North Wales and
Conwy County Borough Council. They operate Monday to Saturday, with extended services to Corwen only operational three times a week. Concession card holders travel for free, and fares are between £1 and £3 for adults. In September 2023, the service was expanded to
Dolwyddelan.
Pembrokeshire Fflecsi operates a service area in northwest
Pembrokeshire; bus routes and service times differ throughout the area and run differently each day. Different villages within the area may be serviced on different days of the week. The services are operating in partnership with Pembrokeshire Voluntary Transport (PVT) and
Pembrokeshire County Council, which operate a service area configured roughly like a triangle, with 3 main hubs in the area in each corner. The hubs are
Fishguard,
Haverfordwest, and
St Davids, which can all be connected with a fflecsi service with each other at varying times. These connections form 3 loose zones of the service area, which all overlap with each other near the centre of the Pembrokeshire service area. Unlike other zones operated by fflecsi, they are named after figures or places according to PVT. The
St Brides service zone revolves around connections between St Davids and Haverfordwest, occupying the western half. St Aidan's service zone revolves around connections between St Davids and Fishguard, occupying the northern half. Jemima's service zone revolves around connections between Fishguard and Haverfordwest, occupying the eastern half of the entire service area. Trips must be pre-booked in advance, and charged £4–£6 for adults, with discounts using MyTravelPass and free services for Welsh concession card holders are available. In October 2023, the Pembrokeshire Poppit Rocket coastal bus service became a fflecsi service, increasing its operating hours from the six summer days and one day in winter, to a Monday-Saturday service year-round. It would cover the area between Fishguard and
Cardigan, and as far south as
Crymych.
Newport At launch in Newport, there are two service zones, 1 and 26, centred on
Rogerstone and
St Julians respectively. The zones overlap in
Newport city centre, and its
bus station. Zone 1 replaces routes 1, 1B, 11A and 11C, connecting Rogerstone,
Pye Corner,
High Cross,
Ridgeway and the city centre, while Zone 26 replaces routes 26A and 26C, connecting Old Barn Estate, St Julians,
Barnardtown,
Beechwood and the city centre. The two zones operate separately, with specific fflecsi buses only servicing their zones. To move between the two zones, for example from Zone 1 to 26, one has to alight off a route 1 bus and board a route 26 for a destination in Zone 26 from an origin in Zone 1. The services are operating in partnership with Newport Transport (
Newport Bus) who provide fares. Season/pre-purchased tickets can be used, and those with a MyTravelpass or a disabled concessionary travel card may be provided a discount. From Summer 2021, the service in Newport was expanded, with one service zone covering all of Newport. The new service was described to be complementing and enhancing to the existing local bus routes in the city. It operates 7 days a week, with reduced Sunday operating hours. In September 2021 some new minibuses were taken out of service in Newport due to a manufacturing fault. In February 2022, there were calls for the service to cover Newport's rural areas, therefore having the service cover all of
Newport County Borough. In August 2022, following the announcing of its terminiation in September, the
South Wales Argus reported various concerns their readers had on the service. Some readers criticised the service's booking system, reporting they had difficulties in booking a seat, especially after the service was expanded to more of Newport. Whereas other readers had concerns over potential inefficiency in the service which is taxpayer-subsidised, as well as a case of dropping off a passenger at an incorrect drop-off point. Other readers praised the service, and stated their disappointment that the service would be terminating. The pilot service ended on 25 September 2022. It was fflecsi's largest pilot service, with all nine vehicles used being removed from service. The pilot was said to have provided data to Newport Bus to improve its scheduled bus services. TfW had not announced it was a temporary service when it was expanded in July 2021.
Cardiff North In north
Cardiff, fflecsi has replaced the G1 route to provide a G1 service area, covering
Coryton, Gwaelod-y-Garth,
Llandaff North,
Tongwynlais, and Whitchurch, with the
University Hospital of Wales and
Llandaf railway station being within this area. The services are operating in partnership with
NAT Group (Adventure Travel; where fflecsi tickets can be used on their other non-fflecsi routes), charged £2 for a single, and £3 for a return trip.
Rhondda In
Rhondda, there is a fflecsi 152 service on the former 152 scheduled bus route, covering Hendreforgan,
Tonyrefail and
Tonypandy. The services are operating in partnership with
Stagecoach and
Rhondda Cynon Taf County Borough Council.
Prestatyn In Prestatyn, fflecsi replaced the 40 bus route, operated by Townlynx. The service area that replaces the route spans most of the Prestatyn area, including Bryn Newydd,
Ffrith, and the bordering areas north and west of
Meliden and
Gronant respectively, though not serving most of Meliden and areas of Gronant in
Flintshire.
Denbigh Fflecsi operates a service area in Denbigh and
Henllan, replacing the 66 bus route. The services are operating in partnership with M&H coaches. The area covers Denbigh Town centre and the B5382 road up to Henllan. The service is charged at £1.50 for a single, and £2.70 for a return trip.
Blaenau Gwent On 14 June 2021, fflecsi was introduced to Blaenau Gwent, replacing routes E2 and E4. The service area is split into two zones, 1 and 2. Zone 1 centred on
Ebbw Vale and
Rassau Industrial Estate. Zone 2 spanning south (mainly along
A467) from
Brynmawr to
Llanhilleth. The two zones border each other at Garnlydan and near
Beaufort. The services are operating in partnership with
Stagecoach and
Blaenau Gwent County Borough Council. Zone 1 also serves
Ysbyty Aneurin Bevan and
Ysbyty'r Tri Chwm. In December 2022, the service in Blaenau Gwent was reported to increase passenger numbers by 17%, with more than 23,000 trips recorded over six months from June 2022 to December 2022. The service was set to end in June 2023.
Flintshire On 21 June 2021, fflecsi expanded its operations to
Flintshire, with a service area spanning the area of and around
Holywell. The area of this service will enable connections to other bus services in both Holywell and Caerwys for residents (especially rural) who currently lack access to public transport. In addition to allowing passengers to connect to other services, fflecsi's service area in Holywell will include local leisure facilities, retail outlets, schools, and medical centres. The fflecsi service replaces the bus routes LT1, LT2, and LT3, is charged at £2.50 for adults, £1.50 for children, with concessionary cards providing free travel, and discounts for those with a young person's mytravelpass. On 5 July 2021, the operations of the service were increased to provide a six-day service for the area. On 27 May 2022, Holywell's service area was announced to be expanded to include
Penyffordd, Picton,
Gwespyr,
Gronant and
Gwaenysgor. The service returned for summer 2023.
West Wales On 27 September 2021, it was announced that fflecsi would start operating the 12-year operating Bwcabus service in
West Wales, as two separate services both branded as "fflecsi Bwcabus", a rural North
Carmarthenshire/South
Ceredigion service and a Pembrokeshire service, in partnership with
Carmarthenshire,
Pembrokeshire, and
Ceredigion County Councils. The service area includes:
Llandysul,
Lampeter and
Newcastle Emlyn for the Carmarthenshire/Ceredigion service, and
Llanglydwen,
Maenclochog and
Puncheston for the Pembrokeshire service. The pre-existing service would become available on fflecsi's app and website, but will use a different telephone number. A petition to retain the service reached more than 800 signatures.
Pembrokeshire County Council announced they were able to secure funding for a replacement service provided by
Richards Brothers until 31 March 2024. The Bwcabus service was one of Britain's longest-running DRT service, started in 2009 with European Union funding, which was withdrawn following
Brexit. The Ruthin fflecsi service was reported to carry more passengers than the pre-existing fixed bus routes did prior to introduction. While the service is used by older people for shopping and socialising, there was a noticeable increase in use of the service by teenagers. The electric minibus service was reported to be cheaper to run compared to diesel-fueled, and the aggregation of rides, the main contributor to general DRT service's success, has performed with little difficulty. == Fleet ==