Four Seasons Hotels and Resorts

in Kuala Lumpur. in Yorkville, Toronto in Miami Canadian businessman Isadore Sharp founded Four Seasons in 1960. While a young architect working for his father, Sharp designed a motel for a family friend; its success motivated him to try creating his own hotel. He bought a large parcel of land in a run-down area of Toronto and planned a stopover for business travelers; the Four Seasons Motor Hotel opened in 1961 with initial investors, Murray Koffler, Fred Eisen, and Eddie Creed. Four Seasons built more hotels, including the 1963 Inn on the Park, a $4 million two-story resort hotel in suburban Toronto that housed Canada's first discothèque. Upscale luxury became part of the brand when the company expanded to London. When a developer approached Four Seasons about building a hotel in London, Sharp planned it to compete with the city's old-world, elite hotels, such as Claridge's and The Connaught. In 1974, cost overruns at the Four Seasons Hotel Vancouver nearly led the company into bankruptcy. As a result, the company began shifting to its current, management-only business model, eliminating costs associated with buying land and buildings. The company went public in 1986. Four Seasons Hotel Austin is a nine-story hotel on of land on the Lady Bird Lake's north shore. In 1997, Four Seasons Hotel Austin became the first hotel to have "a high-speed wireless Internet network" after Wayport, Inc. set it up there for testing wireless Internet networks. The hotel hosted Queen Elizabeth II in 1991 when she visited Texas. It was acquired by Anbang Insurance Group from the Blackstone Group for $359.7 million in 2016. Most Regent hotels in the pipeline at the time, such as those in Bali and Istanbul, opened as Four Seasons, while the existing portfolio, such as the Beverly Wilshire, were allowed to temporarily retain the Regent brand until they met brand standards to become Four Seasons properties. Carlson acquired the rights to develop new hotels under the Regent brand in 1998, and by the mid-2000s, most of the older Regent properties had rebranded into Four Seasons, with the notable exception of Regent Singapore. In the wake of Regent's purchase by IHG Hotels & Resorts in 2018, Four Seasons announced that it would cease its management of Regent Singapore, therefore ending the company's 26-year-long association with the name. Economic downturns in the early and mid-2000s affected the company. When the September 11 attacks caused the collapse of the travel industry, Four Seasons refused to cut room prices in order to preserve the perceived value of the brand, which caused tension with property owners who were losing money. The pair own 95 percent of the company, and Sharp owns the remainder. The resort is no longer a Four Seasons. Four Seasons has continued to add more hotels and resorts to its portfolio, notably in China. It opened a new hotel in Hangzhou in 2010 and Guangzhou, Beijing, and a second property in Shanghai in 2012. In India, it has two hotels—one in Mumbai and other one in Bangalore. In 2013, it opened its first hotel in Russia in the Lobanov-Rostovsky Palace in St. Petersburg, and later opened a second hotel in Moscow. In Indonesia, it has one hotel in Jakarta and another two in Bali. In October 2012, Four Seasons opened a new 259-room Toronto hotel in Yorkville, designed by internationally known design firm Yabu Pushelberg. The hotel includes an upscale restaurant led by celebrity chef Daniel Boulud. It was hailed by The Globe and Mail as "the renewal of an iconic Canadian brand in its hometown". The penthouse was bought by entrepreneur Robert Österlund (founder of Xacti, LLC and Inbox.com) for a Canadian record price of over $28 million. In 2009, founder Sharp wrote a memoir titled Four Seasons: The Story of a Business Philosophy. It contained a historical chronicle of the hotels since its inception. In 2020, COVID-19 lockdowns forced Four Seasons to temporarily close many of its hotels and resorts around the world. Through sheer serendipity, Four Seasons was the only hotel operator in the state of Hawaii willing to allow HBO to take over an entire resort—specifically, the Four Seasons Resort Maui—for 13 weeks to film a new television series with an unknown plot. The first season of The White Lotus was so well received that Four Seasons chose to partner again with HBO for the second and third seasons, which were filmed at its resorts in Taormina, Italy, and Ko Samui, Thailand. In spring 2025, Four Seasons openly promoted its connection to The White Lotus for the first time during the show's third season. == Business model ==